Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Tyler, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,124 reviews
5 stars
1,046
4 stars
526
3 stars
302
2 stars
96
1 star
154
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Customers expressed concerns about high prices and lack of visible pricing on items.
Staff Performance
Mixed reviews on staff performance; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of attention.
Cleanliness
Overall, the facility was noted for its cleanliness, particularly the restrooms and showers, though some complaints about maintenance issues were mentioned.
Service Quality
Service quality varied significantly, with some customers reporting excellent experiences while others faced long wait times and poor service.
Self Checkout Concerns
Many customers expressed frustration with the self checkout system, feeling it detracted from personal service.
- FFFerrari Fertolino2 days ago5.0🌟🌟🌟🌟🌟🇺🇲 Nice and clean Good parking
- CCChristopherDec 27, 20251.0The gas pump goes up 2 cents per second it has taken almost 6 minutes to fill up $10 worth of gas do not recommend this gas station to anyone that is needed to fill up their tank it will take all day
- FIFire and Ice Turnkey Unlimited IncDec 19, 20251.012/19/25 11am. NOTHING in this entire store has a price on it. Im looking into seeing if this is even legal to run it this way. Also, the $1 box of candy you get from dollar tree are $2.69 here. You literally have to get want you want bring it the counter and roll the dice to keep or send back. Had 6 boxes of those candy (Boston baked beans) small bag of funyuns and 2 Gatorades it added up to $33!!!! Went to LOVES did the same $18! Still high but not OUTRAGEOUS!
- DPDavid PepperDec 11, 20251.012/11/2025 @ 10:10pm I entered through the trucking side, as I needed to purchase fuel & DEF for my personal vehicle. I stood by the register as all the employees I saw ignored me not a hello, welcome or anything I stood at the register for 20 minutes. While the lady with brown hair was horrible, Jordan was a very good & kind employee who helped me out as soon as He has seen me. He was helping customers, taking care of the lot & doing his job very well. My biggest complaint is with the lady with brown hair who wasted time with the employee off the clock & took a smoke break in the time jordan was doing her job. She also failed to greet or address anyone entering on the truck side while she was behind the counter. I will be skipping this pilot next time I see it.
- RBRichard BecknalNov 18, 20255.0Free place to park while you walk across the street to the DK for better food.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Tyler, TX offer?
Pilot Travel Center in Tyler provides gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
What are the operating hours of this Pilot Travel Center location?
The Pilot Travel Center in Tyler is open 24 hours, 7 days a week, including holidays.
Are showers available at the Tyler, TX Pilot Travel Center?
Showers are available; you can find location-specific shower information using the store locator tool at https://locations.pilotflyingj.com/search.
What types of fuel can I get at this location?
The station offers gasoline, diesel, and DEF with high-speed pumps. For more details on fuel options and blends, visit https://pilotcompany.com/fuel-prices.
Does this location have a CAT scale?
Yes, all Pilot Travel Center locations, including Tyler, have CAT scales for trucks.
What payment methods are accepted at Pilot Travel Center in Tyler?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and Cash.
Can I order food pickup through an app at this location?
Yes, you can order food pickup via the Pilot MyRewards app or online at https://order.pilotflyingj.com/location/486/menu?utm_source=apple&utm_medium=action_links&utm_campaign=mobileordering.
Are there nearby dining options around the Pilot Travel Center in Tyler?
Yes, nearby dining includes McDonald's, Subway, Sbarro, Bodacious BBQ, Soccer Tacos, and Red Robin Gourmet Burgers, offering a variety of fast food, sandwiches, pizza, barbecue, Mexican, and gourmet burgers.
Is there an electric vehicle charging station near this location?
Yes, the Pilot Electric Vehicle Charging Station is nearby, providing convenient EV charging options for customers.
What nearby services can help with money transfer or ATM needs?
Nearby services include Western Union for money transfers and Bitcoin Depot - Bitcoin ATM for cryptocurrency transactions.