Pilot Travel Center

Reviews

• ME

  Marta Escobar

  Feb 22, 2026
  5.0
  Excelente lugar para pasar a comer al macdonal y pasar alos baños y hechar gasolina y comprar my aseado y excelente personal
• RL

  Ryan Lassahn

  Feb 16, 2026
  4.0
  Although I have not visited this establishment before, I believe it would be beneficial to incorporate a flexible service car wash. The layout should resemble the Brightworks Car Wash located at Summer Creek Drive in Fort Worth, Texas. The tunnel should be constructed using a Peco Tunnel, similar to the Wash Masters Car Wash situated at Ruth Wall and Northwest Highway 26. However, the dryers should be painted blue and equipped with either Peco, Sonny’s, or Protovest equipment. Furthermore, the car wash should also include hand-wash bays, an Autec EV-1 Turbo similar to the Pristine Auto Wash in Vonore, Tennessee, and a lubrication center with four or five bays. Both the in-bay and tunnel should be equipped with Unitec Sentinel pay stations.
• RG

  Red Girl

  Feb 8, 2026
  1.0
  Мало выбора еды я хотела свою любимую пюре из картошки и рыбку а у них там одни крылышки и бургеры
• MM

  Mário Madeira

  Jan 12, 2026
  1.0
  Very bad experience — dishonest and unacceptable. On January 12, 2026 at 9:30 PM, I stopped at the Pilot Travel Center located at 12881 FM 14, Tyler, TX to refuel. I paid $100.00 and went to pump #23. When I tried to pump diesel, nothing came out, but the pump kept counting as if fuel was being dispensed. I recorded a video clearly showing that no diesel was coming out while the meter was still running. I went inside immediately to report the problem. I showed the video proof to the employees and the manager, but they refused to refund my money or take responsibility. They simply said they “couldn’t do anything,” even though the evidence was clear. The customer service was terrible, and the manager was unhelpful and dismissive. This is completely unacceptable and dishonest. I am not able to upload the video and photos here, but I have them save and available for anyone who needs proof. I travel long distances for work and normally use Pilot, but after this experience, I will never stop at this location again. Be very careful if you fuel here.
• CC

  Christopher

  Dec 27, 2025
  1.0
  The gas pump goes up 2 cents per second it has taken almost 6 minutes to fill up $10 worth of gas do not recommend this gas station to anyone that is needed to fill up their tank it will take all day

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