Mavis Tires & Brakes

4.8
1636 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Tyler.

Location

Mavis Tires & Brakes
7303 S Broadway Ave, Tyler, TX
75703, United States

Hours

Reviews

4.8
1,636 reviews
5 stars
1,550
4 stars
24
3 stars
6
2 stars
5
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Adrian and Dennis for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in under an hour.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and services provided, including tire repairs and maintenance.

Pricing

Several reviews mentioned fair pricing and good deals, although there were some concerns about warranty issues and upselling.

Mixed Experiences

While most feedback was positive, a few customers reported dissatisfaction with specific service issues, such as tire balancing and warranty claims.
  • JB
    James Bennett
    Jan 5, 2026
    5.0
    Great customer service my experience with them was beautiful. I would highly recommend them to anyone. What ever service you need go to them first. They treat you with respect and kindness. Even when they are short the service you need do they will still get the job done.
  • LR
    Lance Rains
    Jan 4, 2026
    5.0
    Very professional and understanding. They go out of there way to get you a good deal and get you on the road as fast as possible while being reliable. One hundred percent recommend.
  • PG
    Payton Green
    Jan 2, 2026
    1.0
    While they were polite, a three and a half hour wait time for an oil change and tire rotation is absurd. Although they applied a $20 “coupon”, it was still $100 for the service. We were not informed that there was a long wait time until we were already there for an hour plus. I am not sure what the point was in making an appointment. Good thing we had nothing planned for the day, as this took up our whole afternoon. Other people came in after us and were served before, which could be reasonable if we weren’t getting the most basic services they offer. Hopefully in the future, they compensate individuals better for the extreme wait times or inform them upon arrival that it would take that long. Despite their stellar reviews online, we experienced below average service.
  • JF
    john ford
    Dec 30, 2025
    2.0
    Had an appointment at 1pm for tire rotation and alignment got here at 1 and they said they were behind and asked if I could come back at 3, no problem. Brought car back at 3, sat in waiting area for 45 min. car never moved from parking spot. Had someone to come get me. Before I left they said they were pulling it in in a minute. Went home and waited for call, no call. I called them to ask about it. They said tire rotation was done and they were pulling it in to do alignment and it would be about 30 minutes. Came back 5 min before closing and they said it needs alignment, duh, thats what I mainly for. So now we have to wait another 30 minutes or longer. My wife brought me back and now she is mad. Won't be back.
  • LT
    Lynda Talley
    Dec 29, 2025
    5.0
    The guys at Mavis are my super heroes. Kelly was exceptionally nice and assisted in telling me about my warranty. They worked quickly and efficiently to get me back on the road. I will definitely be back to this store. They were my Santa Claus'.

Frequently Asked Questions About Mavis Tires & Brakes

What services does Mavis Tires & Brakes in Tyler offer?

Mavis Tires & Brakes offers tire sales and services including brakes, alignments, oil changes, batteries, suspension, exhaust repair, tire rotation, and vehicle maintenance.

What are the operating hours of Mavis Tires & Brakes in Tyler?

The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like New Year's Day and Christmas.