Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
467 reviews
5 stars
396
4 stars
34
3 stars6
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the repair process.
Communication
Customers appreciated the frequent updates via text and calls regarding the status of their repairs, although some noted areas for improvement.
Quality of Work
The quality of repairs received high marks, with many customers stating their vehicles looked brand new after service.
Turnaround Time
Several reviews mentioned faster than expected turnaround times, with some vehicles completed days ahead of schedule.
Mixed Experiences
While many had positive experiences, a few customers reported issues with communication and service quality, particularly regarding follow-ups and handling complaints.
- ZPZack PermenterNov 10, 20255.0They repaired a vehicle of mine (Audi) due to an accident. Repairs done exceptionally well
- CWCole WolfOct 27, 20255.0Great place! I've taken my vehicle here before when they were platinum and I still received the same great friendly service. If you are looking for a place to take your csr for any kind of insurance claim please give these guys a try you will not be disappointed.
- MTMachelle Bryant TimmsOct 27, 20255.0They offered outstanding customer service throughout the entire process. I was kept informed of the progress regarding my vehicle. Additionally, they washed and vacuumed my car before returning it to me. While I hope I do not require their services again, I would not hesitate to contact them if needed.
- JGJacob GuerreroOct 13, 20255.0I have had multiple cars repaired by Joe Hudson at both the location on old Jacksonville and now the 155 location in Tyler . The staff is friendly and knowledgeable with Rita and Paula doing a phenomenal job at the 155 location . They have a great system to keep you constantly up to date on the status of your repair . And in my opinion they are always as efficient as possible when setting up time frames and working on the vehicle . 10 out of 10 would recommend for any repair . They replaced my whole front end and you can’t even tell.
- KWKassi WardOct 13, 20255.0I got my car back so quick. The shop helped me through the whole process because my insurance kind of dropped the ball. The customer service was top notch!
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore a brand new vehicle to its original look after an accident?
Yes, they use a state-of-the-art computerized paint mixing system to accurately match your vehicle’s original finish.
How long does it typically take to repair a vehicle at Joe Hudson's Collision Center?
Repair time depends on the damage complexity, but the center completes repairs timely without compromising quality.
What payment methods does Joe Hudson's Collision Center accept for repairs?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car is ready for pickup?
You will receive a call informing you that all repairs have been completed and your vehicle is ready to be picked up.
What services does Joe Hudson's Collision Center provide?
They offer collision repair, paintless dent repair, warranty on structural and dent repair, insurance claim assistance, rental car coordination, and free estimates.
What are the operating hours of Joe Hudson's Collision Center?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which vehicle brands does Joe Hudson's Collision Center specialize in?
They specialize in Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, GM, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
Is Joe Hudson’s Collision Center wheelchair accessible?
Yes, the location has wheelchair-accessible entrance, parking, and restrooms for customer convenience.
What nearby dining options are available near Joe Hudson's Collision Center?
Customers can visit Whataburger, a fast-food burger restaurant nearby for a quick meal before or after their visit.
Are there any local car dealers near Joe Hudson’s Collision Center for purchasing or financing vehicles?
Yes, nearby car dealers include EZ Vehicle Finance, Auto Liquidators Plus, Broadway Powersports, and J and L Auto Sales, which can assist with vehicle purchases or accessories.
Where can customers find printing or graphic services close to Joe Hudson's Collision Center?
Nearby options include Designer Graphics, Planet Sign Shop, Tyler Screen Print, and East Texas Tint & Graphics for printing, signage, and graphic design needs.