Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- RestroomAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Joe Hudson's Collision Center
5005 Old Jacksonville Hwy, Tyler, TX
75703, United States
Hours
Reviews
4.6
473 reviews
5 stars
413
4 stars
19
3 stars5
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional staff, highlighting their helpfulness and effective communication throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked as good as new after service.
Timeliness
Many reviews mentioned that repairs were completed ahead of schedule, contributing to a positive overall experience.
Communication
Customers appreciated the regular updates provided during the repair process, which helped alleviate concerns and kept them informed.
Mixed Experiences
While most feedback was positive, some customers reported issues with quality control and communication, indicating that experiences may vary.
- DFDavid FleisherNov 28, 20255.0The customer service and repair work were excellent. Updates daily and was completed 2 days earlier than projected.
- GSGeeta SandhuNov 24, 20255.0Great service!
- KWKat WootenNov 13, 20254.0The receptionists were very nice and cordial.
- JJJenniferOct 31, 20255.0I ran over a deer, well in ran into me😅 Had to file a claim with auto insurance. They gave me several choices, but said that Joe Hudson Repair is who they deal with the most. So glad I went with this place. Everyone was friendly and welcoming. They made you feel important more than just another number walking through their door. The tech was very informative and kept us updated in the repair process. Even people we did not deal with, in passing said hello...how are you. Their receptionist was kind and explained the process and paperwork. Highly recommended this place for you repair needs. On pricing , we had a claim so I can't comment on their fees. But , they will be well worth it if you pay out of pocket.
- RMRon MaysOct 23, 20255.0These guys do an absolutely professional job. They stay in contact and keep the customer updated as to the progress on the vehicle.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center restore my brand new vehicle after an accident?
Yes. The center uses a computerized paint mixing system to accurately match your vehicle’s finish, ensuring it looks like new again.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
Repair time depends on damage complexity, but they prioritize timely repairs without compromising quality.
What payment methods does Joe Hudson’s Collision Center accept?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my vehicle is ready for pickup?
The center will call you after completing the inspection and repairs to inform you that your vehicle is ready.
What types of services does Joe Hudson’s Collision Center provide?
They offer collision repair, paint matching, paintless dent repair, rental car coordination, insurance claim assistance, and provide a lifetime warranty on metalwork.
Which vehicle brands does Joe Hudson’s Collision Center service?
They service a wide range including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Ford, Honda, Tesla, Audi, Volkswagen, and more.
What are the business hours of Joe Hudson’s Collision Center?
Open Monday through Friday from 8:00 AM to 5:00 PM; closed on Saturdays and Sundays.
Is Joe Hudson’s Collision Center wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms.
What nearby businesses can I visit before or after my appointment at Joe Hudson’s Collision Center?
Nearby you can find Enterprise Rent-A-Car for rental vehicles, Davis-Green Paint & Body Shop for additional automotive repairs, and Storage Max for storage needs.
How can the nearby Enterprise Rent-A-Car assist me during my vehicle repair at Joe Hudson’s Collision Center?
Enterprise Rent-A-Car provides rental vehicles, making it convenient for you to have transportation while your car is being repaired.