Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Tyler, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Tyler location today.
Location
Hours
Reviews
3.8
215 reviews
5 stars
131
4 stars
17
3 stars
4
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, courteous, and professional, with several specific mentions of helpful employees.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including instances where customers arrived to find no cars available despite having reservations.
Vehicle Quality
Feedback indicated mixed experiences regarding vehicle quality, with some customers receiving cars in poor condition or with mechanical issues.
Communication Problems
Several customers expressed frustration over poor communication, particularly regarding phone responsiveness and follow-up on issues.
Mixed Experiences
While some customers had excellent experiences, others reported significant dissatisfaction, leading to a polarized view of the location's overall performance.
- TKTim Krause2 days ago5.0Right vehicle, great service.
- TETrent Everhart4 days ago1.0They never answer the phone I’ve called this store Five times with in 10 minutes and nothing. They don’t answer. I’ve called other stores and still nothing
- OHOlivia Hardin6 days ago5.0Fantastic customer service. Will be back
- RBRonalda BakerSep 26, 20255.0This Enterprise on Front St. is the best one in Tyler, no contest. They've got amazing customer service. They're super helpful and really try to get what you need. They even listen to your problems. But the one at the airport? Awful! But the one on Front St. made me want to rent a car just to say hi, lol. I'm just kidding, but this place is great. Super courteous, knowledgeable, and helpful. Thanks, Enterprise.
- SGSheila GuidryAug 19, 20255.0Very courteous and professional handling of process to rent a vehicle
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Tyler, TX offer?
Enterprise Rent-A-Car in Tyler offers a wide range of rental vehicles including cars, vans, luxury cars, and airport pick-up services with flexible rental options.
Where is the Enterprise Rent-A-Car location in Downtown Tyler?
It is located at 500 W Front St, Tyler, TX 75702.
What are the business hours for Enterprise Rent-A-Car in Tyler?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Tyler?
You can reserve a rental car online at their website or via the URL http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Tyler?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Tyler open on Sundays?
No, the location is closed on Sundays.
Are there any nearby food options where I can eat before or after picking up my rental car?
Yes, nearby options include Wendy's for fast food, P&K Kolaches and Donuts for bakery treats, and Mi Mexico Lindo for Mexican cuisine.
Can I find insurance services near Enterprise Rent-A-Car in Tyler?
Yes, Fred Loya Insurance is nearby if you need insurance assistance.
What community services are located near Enterprise Rent-A-Car in Tyler?
Nearby are organizations such as PATH - People Attempting to Help and East Texas Lighthouse for the Blind Inc., which provide community and charity services.
Does Enterprise Rent-A-Car in Tyler offer any special discounts or promotions?
They currently offer great weekend rental rates which can be booked through their website.