Enterprise Rent-A-Car

3.8
224 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

500 W Front St, Tyler, TX
75702, United States
(903) 526-2211
https://www.enterprise.com/en/car-rental/locations/us/tx/downtown-tyler-510l.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tyler, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Tyler location today.

Location

Enterprise Rent-A-Car
500 W Front St, Tyler, TX
75702, United States

Hours

Reviews

3.8
224 reviews
5 stars
137
4 stars
19
3 stars
5
2 stars
9
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Parker and Macy for going above and beyond.

Reservation Issues

Numerous reviews mentioned problems with vehicle availability, including reservations not being honored and customers arriving to find no cars available.

Vehicle Quality

Several customers reported receiving vehicles with maintenance issues, including poor air conditioning and cleanliness concerns.

Communication Problems

Customers expressed frustration over the difficulty in reaching the location by phone, with many stating they were unable to get timely assistance or responses.
  • LH
    lea deere Hays
    Dec 6, 2025
    4.0
    The people at the front street location were great! What they cant help is how many cars they have on hand. The company needs to do a little better but parker and his crew were on point.
  • BG
    Barbara Gagliano
    Dec 2, 2025
    5.0
    Parker at the Front Street location Downtown Tyler goes way above and beyond with his customer service!! Hebalways is respectful kind and courteous. Very friendly Great job again Parker!! No matter how busy he is he treats everyone with the same great service with a smile!@
  • CW
    Charles Wilmut
    Dec 1, 2025
    5.0
    Very smooth operation! I’ve rented from them multiple times. Used to travel a lot for business, renting cars was a hassle, enterprise has it down!
  • KR
    Kimberly Rodriguez
    Nov 29, 2025
    5.0
    This my second time renting at this location, great customer service they’re very quick and easy to work with! They take care of my concerns and questions! (:
  • CA
    Christopher Aleman
    Nov 24, 2025
    5.0
    Parker Freeman is an amazing person who worked very hard to fix a mistake that the call center made. His patience and kindness was above and beyond what I have normally experienced in almost any similar situation. If you need to rent a car, I highly recommend you try here first. People who treat their customers well deserve our patronage. Well done Parker.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Tyler, TX offer?

Enterprise Rent-A-Car in Tyler offers a wide range of rental vehicles including cars, vans, luxury cars, and airport pick-up services with flexible rental options.

Where is the Enterprise Rent-A-Car location in Downtown Tyler?

It is located at 500 W Front St, Tyler, TX 75702.