Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Tyler today.
Location
Hours
Reviews
4.9
202 reviews
5 stars
196
4 stars1
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Felicia, Jess, and Cam for their exceptional service.
Efficiency
Many reviews noted quick service and the ability to accommodate customers promptly, often completing repairs the same day.
Honesty and Transparency
Several customers appreciated the honest assessments of their vehicle needs, with many noting that they were not pressured into unnecessary repairs.
Pricing
While many found the prices fair and competitive, a few customers felt that some services were overpriced or experienced unexpected costs.
- DBDoug Bunkers5 days ago5.0I went in for a brake repair estimate. Dustin provided excellent customer service. I received a free evaluation which included a test drive. Dustin showed me the wear on my brakes and discussed alternatives. I was given a fair estimate. Parts were in stock and work completed in a little more than an hour…. Brakes Plus has a new, very satisfied customer!
- MAMaliha AlexanderJan 4, 20261.0Was quoted $1593.35 for alternator connector and starter plus labor......which neither was needed....... took vehicle to Hawkins Alternator and repair $300.. and an afternoon was fixed only needed alternator replaced....which i told gentleman at Brakes Plus......I tried to post print out they gave me..... but no joy.......don't go here
- RMRegina McCoyJan 3, 20265.0Everyone very friendly, efficient and knowledgeable, I've had quite a bit of work done on my car and they have always let me know at what point their at on the repairs and how much its going to be and what needs to be done before doing the work. I'd recommend them to everyone, I usually go to the broadway location near canes they are all so nice and explain things very well Regina McCoy
- JAJohn AllenDec 30, 20255.0Great place to get your vehicle evaluated and serviced without unnecessary uncharted. Great people also.
- CJCassandra JacksonDec 20, 20255.0Awesome customer service and an all around wonderful experience! They were able to pull off a Christmas miracle when my brake pads and rotors needed to be replaced on one of their busiest Saturdays. These guys are knowledgeable, affordable and kind! I couldn’t have asked for better service.
Frequently Asked Questions About Brakes Plus
What types of automotive services does Brakes Plus offer?
Brakes Plus offers a wide range of automotive services including wheel alignment, brakes, oil changes, suspension repairs, state inspections (at select locations), battery replacement, wiper blade replacement, air conditioning services, and more.
What are the operating hours for Brakes Plus in Tyler, TX?
Brakes Plus in Tyler is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Tyler, Texas?
Brakes Plus is located at 3910 S Broadway Ave, Tyler, TX 75701, USA.
What payment options are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa for payments.
How can I schedule a service appointment at Brakes Plus in Tyler?
You can schedule an appointment online by visiting their reservation page at https://www.brakesplus.com/stores/tyler/tx/0361
What is Brakes Plus's philosophy towards customer service?
Brakes Plus prides itself on building strong relationships with customers, vendors, and employees by installing quality products with world-class service at a great price.
Can I get my vehicle inspected at Brakes Plus in Tyler?
Yes, state vehicle inspections are available at select Brakes Plus locations, including the Tyler store.
What nearby automotive repair options are close to Brakes Plus in Tyler?
Nearby automotive repair options include Discount Tire, The Goodyear Tire & Rubber Company, and Intoxalock Ignition Interlock, which can complement your vehicle maintenance needs with tire services, repairs, or ignition interlock devices.
Are there convenient places to eat near Brakes Plus in Tyler?
Yes, Delightful Food Company, Taco Bell, and Arby's are nearby and offer great options if you want to grab a meal before or after your service appointment at Brakes Plus.
What other services or facilities are near Brakes Plus that could benefit customers?
Nearby you can find facilities like Tyler Laserwash for car washing and detailing, Allstate Insurance for auto insurance needs, and community organizations such as Heart Gallery East Texas and The Fostering Collective that serve the local area.