Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 205 W Gentry Pkwy in Tyler offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
252 reviews
5 stars
164
4 stars
51
3 stars
15
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for staff members like Ernesto, Tasha, and Brandon for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently mention the staff's knowledge about products and their ability to assist with finding the right parts.
Store Organization
The store is noted for being well-organized, making it easy for customers to find what they need.
Mixed Experiences
While many reviews are positive, there are some complaints about unhelpful staff and issues with product availability.
Positive Atmosphere
The overall ambiance of the store is described as friendly and welcoming, contributing to a pleasant shopping experience.
- JJJessie Jaime's2 days ago5.0Tasha has great customer service, and very knowledgeable
- HFHeather FugateNov 7, 20255.0I had an awesome experience today at the Advance Auto Parts store off Gentry Parkway thanks to Josh! His customer service was outstanding — he went above and beyond to help me find the right part for my vehicle. He didn’t just stop there; he also helped me figure out where to get the other parts that weren’t available at his location. It’s rare to find someone who takes the time to really help customers like that. Josh definitely deserves recognition (and a raise!) for his excellent service. Highly recommend seeing him if you need help with anything auto related!
- EMElevative MeditationsNov 2, 20255.0Ernesto was very helpful and pointed me in the right direction and made the transactions smooth as possible! Highly recommend.
- MGMichael GriswoldOct 24, 20255.0Came in looking for a product, wasn't able to find it, but an employee, Steve Soape, searched the computer and then searched the isles until he found it. Really appreciate going above and beyond to get me what I needed. He even discussed different options for the repair I needed. Great customer service 👏 thank you.
- JBJennifer BeardsleyOct 23, 20255.0I made a super quick stop by advanced auto for some seafoam and not only was I greeted by Josh but he made the whole experience so enjoyable and quick! Love his customer service skills and made me feel excited to be walking into the parts store. Definitely will be back
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 205 W Gentry Pkwy offer related to car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free recycling of used batteries.
Can I get my engine codes scanned at Advance Auto Parts?
Yes, a Team Member will scan engine codes for free. Exclusions may apply.
Does Advance Auto Parts install windshield wipers for customers?
Yes, they provide free windshield wiper installation with purchase. Exclusions may apply.
What payment options are accepted at Advance Auto Parts in Tyler?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there pickup or delivery options available at this Advance Auto Parts location?
Yes, they offer in-store pickup, curbside pickup, and same day delivery services.
What are the store hours for Advance Auto Parts at 205 W Gentry Pkwy?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 8:30 AM to 7:00 PM.
Is Advance Auto Parts at this location wheelchair accessible?
Yes, it has wheelchair accessible entrances and free accessible parking.
Which nearby places can I visit after shopping at Advance Auto Parts?
You can visit City Park for some outdoor recreation or Hacienda Gallery Vintage Shop to browse antiques and gifts near Advance Auto Parts.
Is there a convenient shipping or postal service near Advance Auto Parts in Tyler?
Yes, the UPS Access Point location is nearby, providing courier and shipping services.
Where can I find other automotive-related services close to Advance Auto Parts?
Bumper To Bumper Auto Parts offers automotive repair and parts nearby, and Cains Maintenance Garage provides oil changes and automotive services close by.