Advance Auto Parts

4.4
262 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 205 W Gentry Pkwy in Tyler offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
205 W Gentry Pkwy, Tyler, TX
75702, United States

Hours

Reviews

4.4
262 reviews
5 stars
173
4 stars
51
3 stars
15
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and knowledge, particularly highlighting employees like Ernesto, Tasha, and Josh.

Product Availability

Customers noted that the store often has the parts they need in stock, with some expressing appreciation for the staff's efforts to locate items.

Mixed Experiences

While many reviews were positive, there were also complaints about unprofessional behavior and issues with returns, indicating inconsistency in service quality.

Store Organization

The store was frequently described as well-organized, making it easy for customers to find what they need.
  • DF
    DaXikano Felix
    Jan 1, 2026
    5.0
    Good customer service by Ernesto, helped me download store app to get points and save money.
  • GG
    Glenn Garner
    Dec 30, 2025
    1.0
    Smh unprofessional Uncalled for unnecessary unacceptable I just called earlier asking if this place had a front bumper bracket for the driver side for my 2017 Chevrolet Impala premier and I was on the phone with the lady and she hung up on me
  • JJ
    John Jackson
    Dec 29, 2025
    5.0
    Ernesto and Jacob are great help! Great customer service and very nice and friendly!
  • DT
    Donald Terrell
    Dec 24, 2025
    5.0
    Melvin and Ernesto helped me with my light bulb on my vehicle.Excellent Customer Service and I will most definitely be back
  • PP
    pouleader_93
    Dec 21, 2025
    5.0
    Very quick and easy service, Ernesto made the process super smooth, quick un and out of the door, and he helped me find what I needed. Awesome staff!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*