Advance Auto Parts

4.2
197 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 27927 Tomball Parkway in Tomball offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
27927 Tomball Parkway, Tomball, TX
77375, United States

Hours

Reviews

4.2
197 reviews
5 stars
131
4 stars
24
3 stars
16
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Jackie, Marlen, and Joe for their exceptional service.

Product Availability

Several reviews mentioned issues with stock levels, including empty shelves and the need to order parts from other locations, which frustrated some customers.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service, indicating inconsistency in customer experiences.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to assist with diagnosing problems and finding the right parts.

Store Conditions

Some reviews pointed out cleanliness issues and safety concerns, such as slippery floors, which detracted from the overall shopping experience.
  • FP
    From The Public
    Jan 5, 2026
    5.0
    Ive always had a good experience at this store. Thank you 👍
  • WH
    William Harris
    Dec 24, 2025
    1.0
    I understand mistakes happen, especially with computerized inventory. However I do have an issue with how the problem is handled. The employee at this location all but told me he had no care in the world and that it was not his problem. He offered no help at all to the situation. Fortunately there was a competitor store nearby more than willing to help!
  • YO
    Yanelis Oro
    Nov 29, 2025
    5.0
    Excelente experience, Jason was super helpful and professional, changed out my batteries. Great location everyone super nice.
  • WW
    Will
    Nov 15, 2025
    5.0
    I was having issues with the battery on my 2016 Honda Pilot not holding charge. Marlen was able to help me diagnose the problem. She checked the battery for me and help determine that I needed a new one. She helped on finding me the correct battery and also helped me to install it in my help vehicle. I was so happy that she was able to make it a smooth process. I will definitely come back and recommend her to family and friends.
  • IV
    Irma Vives
    Nov 15, 2025
    5.0
    She help me to find a battery for son honda, very helpful and courteus , OustAnding Job, Marlen Lau

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*