Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4901 Main St in The Colony offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
163 reviews
5 stars
96
4 stars
25
3 stars
6
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and unprofessional service, with instances of employees being unhelpful or rude.
Product Issues
Several reviews highlighted problems with incorrect or defective parts, leading to frustration over returns and exchanges.
Inconsistent Availability
Customers experienced issues with store hours and inventory discrepancies, often finding the store closed or items out of stock.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that service can vary significantly.
- OOOneplusDec 25, 20251.0Such an unprofessional place. I walked in and there was an employee sitting on a chair behind the cash register. He only got up after he realized that i was looking at him. If i hadnt caught his attention, he would still be sitting there right now
- DZDamian ZamudioNov 18, 20251.0Avoid this place. They didn't want to take back a screwdriver that ended up not being the correct one for my vehicle. He said it was a little worn out due to the fact that it was used during which I attempting to use it while trying to find the screw and initially trying to see if it was the right screwdriver although I wasn't able to actually use it. Don't understand why they would make such a big deal for just a screwdriver. I ended up telling him to keep it because I didn't need it anyways.
- KSKeenan SturtevantNov 13, 20251.0They were not helpful in accepting a return, sent me on to another store which ended up not accepting the return either and the manager of that store told me that this store should have accepted it. The person who helped me just ended up wasting my time. Wont be shopping at Advanced auto ever again.
- ASAllen ShawOct 27, 20251.0This location is worthless. Couldn’t even process a battery core return from another location because they are on an older “system”. Was told that I need to find a location that’s on the new “system” as if it’s my problem. I would have settled for store credit but wasn’t even offered that. This place is clearly still stuck in the 90s. Might as well shut this location down just like the others.
- CSCam ShahSep 28, 20251.0This place is a joke. 481598530. i made this order online yesterday morning. i then went to pick it up at advance auto parts: store 7832, 107832 main street - 7599, 4901 Main Street, the colony, TX 75056-2255. I placed online order for the ignition coil for a 2019 cadillac escalade esv non flex, base model, v8. $84.99. after picking up the part, the manager was the one who brought me the part, he made a comment that I only purchased one spark plug, I explained to him, that the fault read cylinder 6, so I planned to replace that spark plug, the coil, and the cables. in any event, immediately after picking up the part, i went home, removed the old coil from bank 6, and then opened the box of the one i received from Advanced auto parts. i immediately noticed, they were not the same. I also noticed the electrical connection clip would not engage with it. that is when i realized this was not the part for my vehicle. please see attached pictures. I then had to drive back to tell the manager that the part did not fit. he then told me, he could not accept the part on return , as it had not been put in the system yet. I told him, how can it not be in the system yet? the order was done online and it is in the computer system. i stressed to him how inconvenient the whole situation is, and he told me i would have to come back another day? he fails to understand, the vehicle that i removed the coil from is required for use. i was able to purchase the part elsewhere, however, he refused to take the part back and told me, to drive back another day? who will pay for my gas and inconvenience? this made me upset. i then called advanced auto parts online orders support. the person i spoke with was worse. he insulted me and told me, i ordered the wrong part. i explained, this was done online after i put in the vehicle information as requested. if i ordered the wrong part, why was it that the spark plug and the spark plug cables i received fit perfect? i then told him i will post a review online about this place and i will send a letter to corporate, and i then asked him for his name, to which he hung up on me. i will never shop at that place again. Then today, i communicated with support, telling them, how inconvenient for me to drive back there a 3rd time. can they ship me a box with a retunr label? they told me, I would have to pay to ship it back to them. this way of treating customers is totally unacceptable . they lost a customer for ever.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in The Colony, TX?
Advance Auto Parts is located at 4901 Main St, The Colony, TX 75056.
What are the store hours for Advance Auto Parts in The Colony?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase, along with free battery testing and recycling.
Can I recycle used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil for free, with possible exclusions.
Does Advance Auto Parts provide curbside pickup?
Yes, Advance Auto Parts offers curbside pickup services for customer convenience.
Which payment methods are accepted at Advance Auto Parts?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there parking and wheelchair accessible entrances at Advance Auto Parts?
Yes, the store has free parking and is wheelchair accessible with accessible entrances and parking spots.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Angelina's Don Francisco's, Rusty Taco, Wendy's, El Pollo Regio, and Ko Sushi, offering a variety of dining options.
Is there a UPS Access Point near Advance Auto Parts for convenient package shipping?
Yes, there is a UPS Access Point location nearby, making it easy to handle your shipping and courier needs while visiting the area.
Where can I get my car washed close to Advance Auto Parts in The Colony?
Nearby car wash options include Carwash USA Colony, Cougar Car Wash, Quick Quack Car Wash, and Zips Car Wash for convenient vehicle cleaning services.