Jiffy Lube Oil Change

4.6
1366 reviews

About

Oil Change Service StationTire ShopCar Inspection StationBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Texas City. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
3314 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

4.6
1,366 reviews
5 stars
1,116
4 stars
118
3 stars
29
2 stars
26
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and courteous, with many highlighting specific employees for their exceptional service.

Speed of Service

Many reviews noted the quick and efficient service, with customers appreciating the fast turnaround times for oil changes and inspections.

Quality Issues

Several customers reported dissatisfaction with the quality of service, including incomplete work and issues arising after service, leading to frustration and disappointment.

Communication

There were complaints about poor communication regarding services provided and additional charges, with some customers feeling misled or uninformed.

Management Response

Some customers expressed dissatisfaction with management's handling of complaints and issues, indicating a need for better management practices.
  • MH
    Mary Hutto
    2 days ago
    5.0
    Went in to take five this morning thinking I was due for an oil change but Richard was great and said no you're not ready for it yet they are very helpful courteous and I learned something new every time I go there about my car again thank you Richard
  • AF
    Amy F
    Nov 15, 2025
    3.0
    An oil change shouldn't cost $120. EVER.
  • YG
    yatisha Gardner
    Nov 7, 2025
    5.0
    I was greeted with a smile very patient
  • TK
    Taave Kuu
    Nov 4, 2025
    5.0
    This jiffy lube has always done a fantastic service on my vehicle. They inspect everything and let you know of any other concerns they see as they service you. They're very hardworking and my car is happy because of them!
  • DN
    Derrick Nabors
    Oct 31, 2025
    5.0
    keke is awesome ! mechanically inclined very knowledgeable and professional came in for a brake job i was out in 45 min including having the oil changed! ill be back

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service