Enterprise Rent-A-Car

4.1
259 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Texas City, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Texas City location today.

Location

Enterprise Rent-A-Car
2925 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

4.1
259 reviews
5 stars
171
4 stars
28
3 stars
18
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Rental Experience

Several reviews noted a smooth and quick rental process, with clean and well-maintained vehicles.

Communication Issues

Multiple customers reported problems with communication, including long hold times and unreturned calls, leading to frustration.

Inventory Problems

Several reviews mentioned issues with vehicle availability, including reservations not being honored and limited options.

Mixed Reviews

While many customers had positive experiences, there were notable complaints about rude staff and unprofessional service.
  • CH
    Cindy Hendren
    5 days ago
    5.0
    Outstanding customer service, vehicle performed exceptionally well, drove from Texas to Los Angeles and back, vehicle was a dream! D made it easy checking in and out! She was great!
  • SM
    Sandy Mclawchlin
    Nov 1, 2025
    5.0
    I had a great experience with Enterprise and appreciated the great customer service provided at the local Texas City rental office, especially D. She made the transition from my car to the rental seamless. Thank you.
  • TR
    Tonja Rucker
    Nov 1, 2025
    5.0
    Minor problem- not worth mentioning The Management and staff took care of it and didn't "hassle" me about it. Excellent customer service. It's not always about "what" you do- it's "how" you do it.
  • KC
    Ken Crawford
    Oct 14, 2025
    1.0
    Rental paid for by insurance company last week I was told I woukd get a call Monday because they had very little inventory I was provided a luxury rental . Monday no call Tuesday at 4pm I've called 10 times and say on hold while someone in the office picks up the phone pushes some button and I'm back on hold this happened 4 times then I was Hung up on called back same deal. Waited 15 minutes and guess what same situation. This rental agency is a joke do not rent here
  • TV
    TJ Vasquez
    Oct 9, 2025
    5.0
    Carrington was extremely helpful throughout the entire process. Deanna was also very nice. Great job Texas city Entertprise, these hires are doing you proud!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Texas City, TX?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in Texas City?

It is located at 2925 Palmer Hwy, Ste A, Texas City, TX 77590.