Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Texas City, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Texas City location today.
Location
Hours
Reviews
4.1
259 reviews
5 stars
171
4 stars
28
3 stars
18
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.
Rental Experience
Several reviews noted a smooth and quick rental process, with clean and well-maintained vehicles.
Communication Issues
Multiple customers reported problems with communication, including long hold times and unreturned calls, leading to frustration.
Inventory Problems
Several reviews mentioned issues with vehicle availability, including reservations not being honored and limited options.
Mixed Reviews
While many customers had positive experiences, there were notable complaints about rude staff and unprofessional service.
- CHCindy Hendren5 days ago5.0Outstanding customer service, vehicle performed exceptionally well, drove from Texas to Los Angeles and back, vehicle was a dream! D made it easy checking in and out! She was great!
- SMSandy MclawchlinNov 1, 20255.0I had a great experience with Enterprise and appreciated the great customer service provided at the local Texas City rental office, especially D. She made the transition from my car to the rental seamless. Thank you.
- TRTonja RuckerNov 1, 20255.0Minor problem- not worth mentioning The Management and staff took care of it and didn't "hassle" me about it. Excellent customer service. It's not always about "what" you do- it's "how" you do it.
- KCKen CrawfordOct 14, 20251.0Rental paid for by insurance company last week I was told I woukd get a call Monday because they had very little inventory I was provided a luxury rental . Monday no call Tuesday at 4pm I've called 10 times and say on hold while someone in the office picks up the phone pushes some button and I'm back on hold this happened 4 times then I was Hung up on called back same deal. Waited 15 minutes and guess what same situation. This rental agency is a joke do not rent here
- TVTJ VasquezOct 9, 20255.0Carrington was extremely helpful throughout the entire process. Deanna was also very nice. Great job Texas city Entertprise, these hires are doing you proud!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Texas City, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
Where is the Enterprise Rent-A-Car location in Texas City?
It is located at 2925 Palmer Hwy, Ste A, Texas City, TX 77590.
What are the operating hours of Enterprise Rent-A-Car in Texas City?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/texas-city-0648.html.
What payment methods are accepted at Enterprise Rent-A-Car in Texas City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for specific groups?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is Enterprise Rent-A-Car in Texas City owned by a woman?
Yes, this location is woman-owned.
Which nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby places include Donald Donuts for a quick snack, Subway for a meal, and Silky Hair Salon if you want a beauty service before your trip.
Are there convenient transportation or service locations near Enterprise Rent-A-Car?
Yes, UPS Access Point for package services and multiple mobile phone stores like Boost Mobile and Metro by T-Mobile are nearby for your convenience.
Can I get vehicle insurance or repair services near Enterprise Rent-A-Car in Texas City?
Yes, you can find several auto insurance agencies like Mark Spurgeon Insurance Agency and Farmers Insurance, as well as automotive repair services such as Snider Transmission and G & J Transmotive nearby.