Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Texas City, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Texas City location today.
Location
Hours
Reviews
4.1
262 reviews
5 stars
171
4 stars
30
3 stars
18
2 stars
7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of poor service and unprofessional behavior.
Vehicle Condition
Several customers reported receiving vehicles that were not clean or in good condition, with some mentioning unpleasant odors and maintenance issues.
Reservation Issues
Multiple reviews noted problems with vehicle availability, including reservations not being honored and customers being forced to accept different vehicles than requested.
Staff Performance
While some staff members received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of customer service skills.
- VVValarie Valentine5 days ago4.0Need ez passes in vehicle I don't know if you have them to use in every state
- BFBill FullerDec 4, 20254.0Awesome staff, even as shorthanded as they always seam to be. Just wished they could have picked me up and returned me for the rental.
- JHjohniqua hillNov 30, 20252.0The car smelt really bad like cigarettes and animals when the rep gave it to me. Customer service could’ve been better. My overall experience was ok. Wasn’t like the first time.
- CHCindy HendrenNov 19, 20255.0Outstanding customer service, vehicle performed exceptionally well, drove from Texas to Los Angeles and back, vehicle was a dream! D made it easy checking in and out! She was great!
- SMSandy MclawchlinNov 1, 20255.0I had a great experience with Enterprise and appreciated the great customer service provided at the local Texas City rental office, especially D. She made the transition from my car to the rental seamless. Thank you.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Texas City, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
Where is the Enterprise Rent-A-Car location in Texas City?
It is located at 2925 Palmer Hwy, Ste A, Texas City, TX 77590.
What are the operating hours of Enterprise Rent-A-Car in Texas City?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/texas-city-0648.html.
What payment methods are accepted at Enterprise Rent-A-Car in Texas City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for specific groups?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is Enterprise Rent-A-Car in Texas City owned by a woman?
Yes, this location is woman-owned.
Which nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby places include Donald Donuts for a quick snack, Subway for a meal, and Silky Hair Salon if you want a beauty service before your trip.
Are there convenient transportation or service locations near Enterprise Rent-A-Car?
Yes, UPS Access Point for package services and multiple mobile phone stores like Boost Mobile and Metro by T-Mobile are nearby for your convenience.
Can I get vehicle insurance or repair services near Enterprise Rent-A-Car in Texas City?
Yes, you can find several auto insurance agencies like Mark Spurgeon Insurance Agency and Farmers Insurance, as well as automotive repair services such as Snider Transmission and G & J Transmotive nearby.