Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Palmer Hwy in Texas City, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Texas City, TX or call us at (409) 945-2972.
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or unhelpful.
Professionalism
Several customers highlighted the professionalism of staff members like Angelica, Austin, and Samantha, noting their courteous and knowledgeable assistance.
Product Availability
Customers appreciated the availability of parts, but some expressed frustration over stock issues and pricing discrepancies between in-store and online.
Store Environment
The store was generally described as clean and organized, but some customers noted a lack of proactive assistance from staff.
Overall Experience
While many customers had positive experiences and praised specific employees, there were significant complaints about poor service and management issues.
TW
Tammy Williams
Nov 2, 2025
5.0
I stopped by for help today with an issue & Austin stepped up! He’s a great employee & I think he deserves a raise!!! I’ll be back.
MH
Mary Hutto
Oct 30, 2025
5.0
Kudos to Austin for helping me..very Courteous..professional. Michael was very helpful too. Great Team of professionals.
MH
Mary Hutto
Oct 29, 2025
5.0
I ended up having to buy a new battery Dave Simmons was very professional he gave me suggestions on which one to get for my car and then he installed it in my car very professional very helpful thank you Dave
IM
Ilena M
Oct 25, 2025
2.0
Great parts don't make up for bad service. Would recommend Advanced Auto Parts a little further down the road instead of this AutoZone location or O'Reilly's across the street.
HT
Hillary Tejada
Oct 22, 2025
5.0
Austin helped me with my car windshield today and he was very kind and helpful. He is very friendly and offered to replace my windshield. He is a very good worker
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Texas City, TX?
AutoZone Auto Parts in Texas City, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Texas City?
It is located at 3318 Palmer Hwy, Texas City, TX 77590, United States.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Does AutoZone Auto Parts in Texas City provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same day delivery services for your convenience.
How can I contact AutoZone Auto Parts customer service?
You can reach them by phone at (409) 945-2972 or via email at customer.service@autozone.com.
Which brands are available at AutoZone Auto Parts?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there an AutoZone store near this location?
Yes, there is another AutoZone store nearby, providing convenient options for automotive parts and accessories.
What other automotive-related services are available near AutoZone Auto Parts?
Nearby you can find Jiffy Lube for oil changes and battery needs, RAW Wheels & Tires for tire services, Discount Tire for tire repairs, and Quick Quack Car Wash for vehicle cleaning.
Are there dining options nearby AutoZone Auto Parts where customers can eat before or after their visit?
Yes, customers can enjoy food at nearby restaurants such as Popeyes® Louisiana Kitchen, Papa Johns Pizza, and Schlotzsky’s on Palmer Hwy.
What financial services are accessible near AutoZone Auto Parts?
Nearby financial services include Marathon Republic FCU credit union, Bank of America, Western Union money transfer, Edward Jones financial advisor, Texan Credit Corporation, and Sun Loan Company for payday loans.