AutoZone Auto Parts

4.3
452 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Palmer Hwy in Texas City, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Texas City, TX or call us at (409) 945-2972.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3318 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

4.3
452 reviews
5 stars
287
4 stars
71
3 stars
47
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or unhelpful.

Professionalism

Several customers highlighted the professionalism of staff members like Angelica, Austin, and Samantha, noting their courteous and knowledgeable assistance.

Product Availability

Customers appreciated the availability of parts, but some expressed frustration over stock issues and pricing discrepancies between in-store and online.

Store Environment

The store was generally described as clean and organized, but some customers noted a lack of proactive assistance from staff.

Overall Experience

While many customers had positive experiences and praised specific employees, there were significant complaints about poor service and management issues.
  • TW
    Tammy Williams
    Nov 2, 2025
    5.0
    I stopped by for help today with an issue & Austin stepped up! He’s a great employee & I think he deserves a raise!!! I’ll be back.
  • MH
    Mary Hutto
    Oct 30, 2025
    5.0
    Kudos to Austin for helping me..very Courteous..professional. Michael was very helpful too. Great Team of professionals.
  • MH
    Mary Hutto
    Oct 29, 2025
    5.0
    I ended up having to buy a new battery Dave Simmons was very professional he gave me suggestions on which one to get for my car and then he installed it in my car very professional very helpful thank you Dave
  • IM
    Ilena M
    Oct 25, 2025
    2.0
    Great parts don't make up for bad service. Would recommend Advanced Auto Parts a little further down the road instead of this AutoZone location or O'Reilly's across the street.
  • HT
    Hillary Tejada
    Oct 22, 2025
    5.0
    Austin helped me with my car windshield today and he was very kind and helpful. He is very friendly and offered to replace my windshield. He is a very good worker

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Texas City, TX?

AutoZone Auto Parts in Texas City, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Texas City?

It is located at 3318 Palmer Hwy, Texas City, TX 77590, United States.