Jiffy Lube Oil Change

4.4
849 reviews

About

Oil Change Service StationTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SUGAR LAND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
20007 Southwest Fwy., Sugar Land, TX
77479, United States

Hours

Reviews

4.4
849 reviews
5 stars
659
4 stars
75
3 stars
23
2 stars
15
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and efficient, often highlighting quick service and helpfulness.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that services were overpriced or that they were charged for unnecessary work.

Efficiency

Customers frequently noted the quick turnaround time for services, with many being in and out in under 30 minutes.

Communication Issues

Some customers expressed frustration over a lack of communication regarding service details and pricing, leading to feelings of being misled.

Mixed Experiences

While many had positive experiences, there were notable complaints about service inconsistencies, including mistakes made during oil changes and inspections.
  • RS
    Rebecca Steward
    Nov 16, 2025
    5.0
    Great service!! Staff is friendly and informative, feels like family when I go there. I’ve been going there since 2011. They keep my car running great!
  • HC
    Harrison Coulter
    Nov 12, 2025
    5.0
    Great experience here, I would highly recommend!
  • TA
    Talal Altatar
    Nov 8, 2025
    5.0
    It has been a great experience all the time because of Ken! I am glad he is the manager!
  • SE
    Sarah Ebadan
    Nov 7, 2025
    5.0
    The workers did a great job. They got me in and out in such a short time. All the workers were friendly and professional.
  • KS
    Ken Stevenson
    Oct 25, 2025
    2.0
    I should have asked beforehand. I was floored that the Premium Oil Change was about $125 without a tire rotation. Apparently if you don't get a tire rotation, they don't have to check the tire pressure. I found out when I got home that the tire pressure was low on two of my tires. Clearly not checked.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service