Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Sugar Land, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sugar Land location today.
Location
Hours
Reviews
4.0
573 reviews
5 stars
362
4 stars
65
3 stars
28
2 stars
22
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trevor and Aaron for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unfulfilled bookings and lack of available vehicles despite prior confirmations.
Mixed Experiences
While some customers reported excellent experiences, others faced significant issues with service quality, including rude staff and unresolved billing problems.
Cleanliness and Vehicle Condition
Feedback indicated that while some vehicles were clean and well-maintained, others were reported as dirty or not in good condition upon pickup.
Communication Problems
Numerous customers expressed frustration over difficulty reaching the location by phone and lack of timely communication regarding reservations and vehicle availability.
- THTammy Harvey4 days ago5.0Made reservations, online, and when we arrived we were quickly met by a staff member who got us checked in and into our rental car very quickly, even allowing us to choose between two different SUV’s.
- CKCourtney KingNov 8, 20251.0Had an open reservation for Saturday. Got there at 2:02 pm and the door was locked. Horrible customer service. How is nobody available that shortly after close when there is a published grace period? My first bad experience was being overcharged due to them saying they didn’t know when i dropped My keys off. Sooo since you couldn’t verify that i dropped My car off when i was supposed to, you just charge people an extra day hoping they won’t catch it. INSANE, will NEVER RENT from there again
- MPMehul ParikhNov 3, 20254.0I went with my daughter as she rented her first car for a work trip. Friendly staff and relatively quick service
- YTYohannes TeshomeOct 27, 20255.0Very friendly, detail oriented, and professional staff. Very satisfied with service received.
- AMAmy MorinOct 25, 20255.0Twice I have left the competitors and gone straight to Enterprise and was immediately taken care of! Always exceptional cars and customer service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Sugar Land offer?
Enterprise Rent-A-Car provides a wide range of vehicles including standard cars, vans, and luxury rental cars to suit different needs.
Where is Enterprise Rent-A-Car located in Sugar Land, TX?
Enterprise Rent-A-Car is located at 1414 Highway 6, Sugar Land, TX 77478, USA.
What are the operating hours of Enterprise Rent-A-Car in Sugar Land?
The location is open Monday to Friday from 7:30 AM to 6:00 PM and on weekends from 9:00 AM to 2:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Sugar Land?
You can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/tx/sugar-land-06g5.html or visit http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Sugar Land?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Sugar Land offer any special deals?
Yes, they have great weekend rates available. You can book these specials through their website.
What languages are supported by Enterprise Rent-A-Car in Sugar Land?
They offer services primarily in English.
Are there any places to eat near Enterprise Rent-A-Car in Sugar Land?
Yes, nearby dining options include Brookstreet BBQ, Denny's for breakfast and brunch, Panda Express for fast Chinese food, Buffalo Wild Wings, and BWW Sugar Land for American chicken dishes.
Where can I find essential shopping and pharmacy services near Enterprise Rent-A-Car?
Nearby convenience and retail stores include Dollar General and CVS Pharmacy, which offer a variety of products and pharmacy services.
Can I visit any healthcare facilities near Enterprise Rent-A-Car in Sugar Land?
Yes, there are several medical and wellness centers nearby such as CareNow Urgent Care, MedSpring Urgent Care, Mammography and Ultrasound Specialists, Houston Medical Imaging Global, and Signature Dental.