Advance Auto Parts

3.9
189 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11107 S Highway 6 in Sugar Land offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11107 S Highway 6, Sugar Land, TX
77498, United States

Hours

Reviews

3.9
189 reviews
5 stars
105
4 stars
35
3 stars
12
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Becky and Alex received praise for their helpfulness, others were criticized for rudeness and incompetence.

Product Knowledge

Several customers highlighted the staff's knowledge about auto parts, particularly praising employees like Becky and Alex for their expertise.

Inconsistency

There are reports of inconsistent service experiences, with some customers receiving excellent assistance while others faced issues with wrong items and poor service.

Store Conditions

The store's cleanliness and organization received positive remarks, but there were also complaints about the lack of stock and issues with product returns.
  • JJ
    JC
    Dec 23, 2025
    1.0
    I have been there 4 times this year. Customer service is the worst. They order the wrong items and charge you and than say you can't return them. It is a scam, beware. I will NEVER purchase again from them.
  • SM
    Scott MacLeod
    Dec 6, 2025
    5.0
    Best auto parts service locally
  • TE
    Trebora Evans
    Nov 5, 2025
    5.0
    Excellent customer service. Becky was knowledgeable and very helpful. Continued success.
  • FH
    Farrah Hassan
    Oct 25, 2025
    5.0
    I had a great experience at this store with Becky! She took the time to help me figure out what I needed for an issue I’ve been having with my vehicle. She went above and beyond to make sure before I left that I was purchasing the right item. She was very friendly and knowledgeable. She truly made me feel like a valued guest.
  • TK
    Tanvir Khan
    Oct 20, 2025
    1.0
    A Rip off They charge 50 Dollars for a 10 dollar item and do not even take back or exchange sub standard items they sale, even well within return period. They can’t be trusted. Never ever going back to them again. Not recommended at all.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*