Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Stafford, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stafford location today.
Location
Hours
Reviews
3.8
293 reviews
5 stars
177
4 stars
29
3 stars
13
2 stars
12
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brittany, Jimena, and Jehron for their exceptional service.
Communication Issues
Several reviews mentioned poor communication, including long hold times on the phone and staff not providing clear information regarding reservations and vehicle availability.
Vehicle Condition
Customers expressed dissatisfaction with the cleanliness and maintenance of the rental vehicles, with reports of dirty cars and issues like low tire pressure.
Reservation Problems
Numerous customers reported issues with reservations, including not receiving the vehicle they booked and being charged incorrectly.
Staffing Concerns
Many reviews indicated that the location is often understaffed, leading to long wait times and inadequate service during busy periods.
- CTCathe Taba-RodriDec 4, 20255.0Great customer service and experience ! Jimena was awesome!
- JBJavier BarahonaNov 13, 20255.0Excellent car rental experience! The process was super easy and fast from start to finish. The car was clean, ready on time, and the staff was very professional. Make sure to ask for Jimena — she was incredibly helpful and made everything smooth and stress-free. Highly recommend!
- HMHaniyyah MuhammadNov 8, 20255.0Great service, I will be renting a car from here again.
- HDHuy DuongOct 28, 20255.0We rented a van for the weekend thru Costco Travel and were quite happy about the price, the vehicle and the whole process of getting and returning.
- SWSeble WoubshetOct 17, 20255.0Cam and KB are located in the other Stafford location. They are very professional and made sure my rental was accommodating to my schedule during my company car repairs. Thanks for making my day run smoothly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Stafford, TX?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Stafford, TX.
What are the operating hours for Enterprise Rent-A-Car in Stafford?
The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Stafford, TX?
Enterprise Rent-A-Car is located at 11925 Southwest Fwy, #9, Stafford, TX 77477, USA.
How can I make a reservation for a rental car at this Enterprise Rent-A-Car location?
You can reserve your rental car online at Enterprise's Stafford location website: https://www.enterprise.com/en/car-rental-locations/us/tx/stafford-06d3.html?mcid=yext:245709
What payment methods are accepted at Enterprise Rent-A-Car in Stafford?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, this location has discounts available for active military members.
Does Enterprise Rent-A-Car in Stafford provide airport pick-up service?
Yes, airport pick-up service is available at Enterprise Rent-A-Car in Stafford.
What nearby fitness centers can I visit near Enterprise Rent-A-Car in Stafford?
Nearby fitness centers include Vmuscle Fitness and InnerGrind, which offer gym and fitness training services that you might enjoy before or after your car rental.
Are there any local dining options near Enterprise Rent-A-Car in Stafford?
Yes, Cabo Bob's Burritos is a nearby Mexican and Tex-Mex restaurant nearby where you can grab a meal.
What other automotive services are located near Enterprise Rent-A-Car in Stafford?
Several automotive-related businesses are close by including Enterprise Truck Rental, Majestic Lubricants automotive repair, Helfman Maserati of Sugar Land, and Texas Direct Auto car dealer.