AutoZone Auto Parts

4.2
473 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 1092 Rd in Stafford, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stafford, TX or call us at (281) 403-6230.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
218 FM 1092 Rd, Stafford, TX
77477, United States

Hours

Reviews

4.2
473 reviews
5 stars
298
4 stars
86
3 stars
28
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees like Fred, Kendrick, and Jessica received praise for their helpfulness, others, particularly Jessica and some managers, were criticized for rudeness and poor manners.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with diagnostics and repairs, particularly praising employees like Fred and Kendrick for their expertise.

Store Environment

The store environment received criticism for being understaffed and having cleanliness issues, with reports of trash in the parking lot and long wait times.

Product Availability

Customers noted that while the store has a good selection of items, there are frequent issues with stock availability, leading some to recommend ordering online instead.

Overall Experience

Overall experiences vary widely; while many customers express satisfaction with the service and staff, others report negative interactions that significantly impacted their perception of the store.
  • FA
    Fe Arsenia
    Nov 1, 2025
    5.0
    Jose Latin did an excellent job helping me. Answers all my questions. And I’m very appreciative.
  • MO
    mayowa Osunsami
    Oct 31, 2025
    2.0
    Unfortunately I came in today and was rudely spoken to by a manager called Jessica. I asked her for a diagnostic as soon as I came in and she demanded that I should “get in the line” when there was no one there and she was doing absolutely nothing. She walked off and I was very aggravated due to the lack of manners and she showed that she didn’t care at all about what I needed. Luckily for me I was taken care of by Mr Kendrick who have me the diagnostic straight away and told me how to fix it. I have also been helped by Mr Kee in the past who is another manager and he was extremely helpful just like Mr Kendrick but there was poor customer service and manners my Jessica today and I’m saddened to write this review while I sit in their parking lot. I will not be coming back to this Autozone just in case I have to deal with her again.
  • BE
    Big E
    Oct 29, 2025
    5.0
    Kendrick S was a good help he was very professional and polite you guys need more people like him working for your establishment!
  • GW
    Geri Williams
    Oct 24, 2025
    5.0
    Jessica S. was very friendly and helpful to me today. My check engine light was on and she diagnosed the issue and recommended a solution! I appreciate her help very much.
  • VB
    Vanessa B
    Oct 19, 2025
    1.0
    The guy at the front needs to work on his customer service, he was very condescending when I asked him a question. He was wearing a gray shirt, I assume that means he’s a manager which is very concerning. Also, you need to work on stocking things in the right place, that would’ve avoided me having to BOTHER you.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Stafford, TX?

AutoZone Auto Parts in Stafford, TX is open Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.