Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 1092 Rd in Stafford, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stafford, TX or call us at (281) 403-6230.
Feedback on customer service is mixed; while many employees like Fred, Kendrick, and Jessica received praise for their helpfulness, others, particularly Jessica and some managers, were criticized for rudeness and poor manners.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with diagnostics and repairs, particularly praising employees like Fred and Kendrick for their expertise.
Store Environment
The store environment received criticism for being understaffed and having cleanliness issues, with reports of trash in the parking lot and long wait times.
Product Availability
Customers noted that while the store has a good selection of items, there are frequent issues with stock availability, leading some to recommend ordering online instead.
Overall Experience
Overall experiences vary widely; while many customers express satisfaction with the service and staff, others report negative interactions that significantly impacted their perception of the store.
FA
Fe Arsenia
Nov 1, 2025
5.0
Jose Latin did an excellent job helping me. Answers all my questions. And I’m very appreciative.
MO
mayowa Osunsami
Oct 31, 2025
2.0
Unfortunately I came in today and was rudely spoken to by a manager called Jessica. I asked her for a diagnostic as soon as I came in and she demanded that I should “get in the line” when there was no one there and she was doing absolutely nothing. She walked off and I was very aggravated due to the lack of manners and she showed that she didn’t care at all about what I needed. Luckily for me I was taken care of by Mr Kendrick who have me the diagnostic straight away and told me how to fix it. I have also been helped by Mr Kee in the past who is another manager and he was extremely helpful just like Mr Kendrick but there was poor customer service and manners my Jessica today and I’m saddened to write this review while I sit in their parking lot. I will not be coming back to this Autozone just in case I have to deal with her again.
BE
Big E
Oct 29, 2025
5.0
Kendrick S was a good help he was very professional and polite you guys need more people like him working for your establishment!
GW
Geri Williams
Oct 24, 2025
5.0
Jessica S. was very friendly and helpful to me today. My check engine light was on and she diagnosed the issue and recommended a solution! I appreciate her help very much.
VB
Vanessa B
Oct 19, 2025
1.0
The guy at the front needs to work on his customer service, he was very condescending when I asked him a question. He was wearing a gray shirt, I assume that means he’s a manager which is very concerning.
Also, you need to work on stocking things in the right place, that would’ve avoided me having to BOTHER you.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Stafford, TX?
AutoZone Auto Parts in Stafford, TX is open Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on FM 1092 Rd in Stafford?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Which automotive brands are available at AutoZone Auto Parts in Stafford, TX?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Stafford for customer service?
You can reach their customer service by phone at (281) 403-6230 or by email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Stafford, Texas?
It is located at 218 FM 1092 Rd, Stafford, TX 77477, United States.
Are there any Mexican restaurants near AutoZone Auto Parts where I could eat after shopping?
Yes, nearby Mexican dining options include Eduardo's Mexican Restaurant, Taquitos Cafeteria, and Taqueria Mexicano Grille, all within close distance, perfect for a meal after your visit.
What automotive related stores are near AutoZone Auto Parts that I might want to visit?
Nearby automotive stores include another AutoZone location and NAPA Auto Parts, giving you multiple options for auto parts and accessories shopping.
Are there any nearby places for car repairs and services near AutoZone Auto Parts in Stafford?
Yes, South Main Service Station is nearby and offers automotive repair services which you might consider after purchasing parts from AutoZone.
Are there any nearby health or emergency services close to AutoZone Auto Parts in Stafford?
Yes, SignatureCare Emergency Center and HCA Houston ER 24/7 - Stafford are close by, providing emergency and medical services if needed.