Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spring, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cypresswood & I-45 location today.
Location
Hours
Reviews
4.0
539 reviews
5 stars
340
4 stars
57
3 stars
25
2 stars
14
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being friendly and helpful, others were described as rude and unprofessional.
Vehicle Condition
Several customers reported receiving vehicles that were dirty, had unpleasant odors, or had mechanical issues.
Reservation Issues
Many customers experienced problems with vehicle availability, including being told there were no cars despite having reservations.
Refund Delays
Numerous reviews mentioned difficulties in obtaining refunds for deposits, with some customers waiting weeks for resolution.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific staff members who provided excellent service.
- NSNed SamJan 5, 20265.0The staff treated me with respect and professionalism. The car was very good, clean and no issues at all. Lastly I want to thank Mr Phillip and Mr Trevor for perfect customer satisfaction.
- RSRonnie SmithDec 29, 20255.0I was helped and supported by MacKenna, Brian, and Trevor, and from start to finish they treated me with the utmost professionalism. The level of customer service they provided was truly amazing, and I honestly can’t say that enough. My trip took place from December 22nd through December 26th, and throughout that entire experience they consistently showed how much they genuinely care about their customers and the work they do. What stood out most to me was how approachable, attentive, and patient they were. Every interaction felt intentional, not rushed or transactional. They took the time to listen, answered questions clearly, and made sure I felt supported every step of the way. It was clear that this wasn’t “just a job” to them they take real pride in what they do, and that pride shows in how they treat people. Their positive attitudes, professionalism, and genuine care made a lasting impression and truly elevated my experience. Because of them, my trip was smooth, stress-free, and memorable in the best way. When I come back, I would absolutely love the opportunity to work with them again, as their dedication and passion are exactly what you hope for in a customer experience. I’m extremely grateful for their help and would highly recommend them to anyone.
- KKKamiliyun Reed (Kami)Dec 27, 20255.0THIS LOCATION WAS PERFECT!! THANK YOU TO MACKENNA AND TREVOR THEY WERE PERFECT! IVE NEVER RENTED A CAR BEFORE AND THEY MADE IT SUPER EASY FOR ME!!
- KOKeith O'NealDec 26, 20255.0Best Enterprise on the north side of Houston, very nice, quick and respectful felt like I knew them already. Keep doing a great job at this branch.
- RERyan EggelingDec 4, 20251.0Incompetent and rude. I’ve used them in the past multiple times without any issues using my debit card, but now it’s apparently a huge issue and they will only accept a credit card. They like to twist up the rules when they feel like it and waste your time!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Spring, TX offer?
Enterprise Rent-A-Car in Spring, TX offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
Where is the Enterprise Rent-A-Car location in Spring, TX?
The Enterprise Rent-A-Car location is at 20150 Interstate 45, Spring, TX 77373, USA.
What are the business hours for Enterprise Rent-A-Car in Spring, TX?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pickup service?
Yes, Enterprise Rent-A-Car in Spring offers airport pickup as one of their services.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car in Spring?
Yes, you can reserve your rental car online through their reservation website.
Does Enterprise Rent-A-Car in Spring provide discounts for active military members?
Yes, they offer discounts for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car in Spring?
Nearby, you can visit the Exotic Car Collection by Enterprise for a unique automotive experience or dine at Golden Corral, a buffet and American restaurant, making it convenient to combine dining and car rental.
Are there any nearby automotive service centers close to Enterprise Rent-A-Car in Spring?
Yes, Pep Boys, a tire dealer and automotive repair service, and Fred Haas Collision Center, an auto body shop, are close by for any vehicle maintenance or repairs you might need.
What nearby attractions are there for families or sports enthusiasts near Enterprise Rent-A-Car?
Spring High School Baseball Field offers outdoor sports activities, and the Spring Swim Team swimming pool provides recreation opportunities nearby.