Enterprise Rent-A-Car

3.9
595 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spring, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our The Woodlands location today.

Location

Enterprise Rent-A-Car
26026 Interstate 45, Spring, TX
77386, United States

Hours

Reviews

3.9
595 reviews
5 stars
380
4 stars
56
3 stars
17
2 stars
25
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.

Reservation Issues

Multiple reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints regarding rude staff, unexpected charges, and poor communication.

Vehicle Quality

Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about receiving the wrong type of vehicle.
  • RR
    Reppz
    Jan 3, 2026
    5.0
    Mr. Jake West did an amazing job, had us in and out with no complaints, took initiative and issued a full refund for charged days that GEICO refused to cover, and had poorly informed us of the payments, before I even asked if it was a possibility to get a refund. I greatly appreciate and thank Mr. West for his outstanding professionalism and bar exceeding customer support.
  • CO
    Christi OBrien
    Dec 23, 2025
    5.0
    Had a small hiccup with the car and a lovely young man named John, came and swapped it out personally. I’m a day and age where customer service seems to be a lost art, this was uplifting. Kudos to this young man for going above and beyond and taking care of a customer - lovely experience with Enterprise in the Woodlands. I would recommend.
  • SW
    Shay Williams
    Dec 19, 2025
    5.0
    The Staff there is amazing. They take great care of me everytime I rent.
  • IJ
    Imelda Jorgensen
    Dec 15, 2025
    5.0
    From the moment I entered the place until the moment I returned the car, the service was spectacular. The price was affordable, the car was clean, and the service was very professional and friendly.
  • JQ
    Jessica Quade
    Dec 5, 2025
    1.0
    Horrible experience. Reserved a AWD SUV 4 weeks in advance to go to Montana, South Dakota and Iowa in the winter. They didn't have anything available for me so I waited over 4 hours in the office because they said one was coming. Then didn't have the time to help me find a car at another location but said they could give me a mini van which would obviously not work for my needs. Unfortunately I was never able to secure a vehicle after 6 hours of trying. Should have been a phone call if they weren't going to have the reserved vehicle available which is really the whole point in making reservations. Their job is to get the vehicles needed for the reservations. Will never use this location again.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Spring, TX?

Enterprise Rent-A-Car is located at 26026 Interstate 45, Spring, TX 77386.

What are the operating hours of Enterprise Rent-A-Car?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.