Enterprise Rent-A-Car

4.1
367 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spring, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Louetta Road location today.

Location

Enterprise Rent-A-Car
4674 Louetta, Spring, TX
77388, United States

Hours

Reviews

4.1
367 reviews
5 stars
257
4 stars
29
3 stars
13
2 stars
8
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor management.

Efficiency

Many customers appreciated the quick and efficient rental process, but others experienced significant delays and disorganization.

Vehicle Condition

Several reviews noted that vehicles were clean and well-maintained, though some reported receiving dirty cars.

Communication Issues

There were multiple complaints about poor communication, including unreturned calls and misinformation regarding reservations and charges.
  • MH
    Mack Huggins
    6 days ago
    5.0
    Always a pleasant experience! Keep up the good work!
  • LD
    Larry Deen
    Jan 3, 2026
    5.0
    I’ve always had a very convenient experience renting from enterprise. I enjoyed the fact that I don’t have to go to an airport to find a rental car company. The neighborhood experience is very much appreciated along with the pick up and drop off service.
  • EO
    Eric M Oubre
    Dec 26, 2025
    2.0
    If you’re looking for customer service at this location and you expect the team members and the management to be customer service oriented, then definitely don’t look towards Cassidy and Joey, who is the manager, because you’ll quickly find out that they don’t meet the customer values of Enterprise
  • AR
    Atiq Rehman
    Dec 23, 2025
    1.0
    Poor Service And Poor Management 💩 I call here to Ask I can Return my car other Location they said Yes , After 1 week they Charged me $178 for Transportation. I talk to the Manager but His Behavior was very Rude , No Help , I call area Manager, she didn’t Pick up the phone and Reply. I am Requesting Enterprise please Fire 🔥 that kind a Manager and Un experience Employees for safe the Image of the Company thank you.
  • JR
    James Ruff
    Dec 7, 2025
    5.0
    Excellent customer service at this location. Smooth pickup and drop-off process. Friendly staff.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer in Spring, TX?

Enterprise Rent-A-Car in Spring offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.