Need a rental car in Spring, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Louetta Road location today.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor management.
Efficiency
Many customers appreciated the quick and efficient rental process, but others experienced significant delays and disorganization.
Vehicle Condition
Several reviews noted that vehicles were clean and well-maintained, though some reported receiving dirty cars.
Communication Issues
There were multiple complaints about poor communication, including unreturned calls and misinformation regarding reservations and charges.
MH
Mack Huggins
6 days ago
5.0
Always a pleasant experience! Keep up the good work!
LD
Larry Deen
Jan 3, 2026
5.0
I’ve always had a very convenient experience renting from enterprise. I enjoyed the fact that I don’t have to go to an airport to find a rental car company. The neighborhood experience is very much appreciated along with the pick up and drop off service.
EO
Eric M Oubre
Dec 26, 2025
2.0
If you’re looking for customer service at this location and you expect the team members and the management to be customer service oriented, then definitely don’t look towards Cassidy and Joey, who is the manager, because you’ll quickly find out that they don’t meet the customer values of Enterprise
AR
Atiq Rehman
Dec 23, 2025
1.0
Poor Service And Poor Management 💩 I call here to Ask I can Return my car other Location they said Yes , After 1 week they Charged me $178 for Transportation. I talk to the Manager but His Behavior was very Rude , No Help , I call area Manager, she didn’t Pick up the phone and Reply.
I am Requesting Enterprise please Fire 🔥 that kind a Manager and Un experience Employees for safe the Image of the Company thank you.
JR
James Ruff
Dec 7, 2025
5.0
Excellent customer service at this location. Smooth pickup and drop-off process. Friendly staff.