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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(381 reviews)

Business Details

4674 Louetta, Spring, TX
77388, United States
(281) 288-1304

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spring, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Louetta Road location today.

Location

Enterprise Rent-A-Car
4674 Louetta, Spring, TX
77388, United States

Hours

Reviews

4.1
381 reviews
5 stars
267
4 stars
30
3 stars
13
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted poor service and unprofessional behavior from specific employees.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or had issues, such as unpleasant odors or warning lights.

Reservation Issues

Numerous reviews mentioned problems with reservations, including unavailability of vehicles despite confirmations and poor communication regarding bookings.

Overall Experience

While many customers had positive experiences with quick service and helpful staff, there were significant complaints about management and service quality that led to dissatisfaction.
  • SC
    Skyla Celeste
    Feb 25, 2026
    2.0
    Horrible customer service. They do not value customers time regardless of a scheduled pickup time. Waited 45 minutes at the auto shop even though I called 10 minutes in advance confirming pickup and letting them know my arrival time. Do not recommend.
  • DM
    Dawn Moses
    Feb 24, 2026
    5.0
    They were fabulous. I had to rent a car due to a collision and I needed to extend because I hadn't found a new car yet. Dillon and Gabe gave excellent customer service. If I ever need to rent for any reason, this is where I will come.
  • SC
    S Carter
    Feb 16, 2026
    5.0
    I had great fast, quick and seamless service. My car was clean. It was full of gas. Process was overall very easy.
  • ML
    Mitchell Leonard
    Feb 10, 2026
    5.0
    I would like to thank Dylan Boast the branch manager for being such a great help in not only helping me to get a car but being very professional and helpful. Today was a stressful day but he helped to make it a better day. Thanks and keep up the good job.
  • TS
    Thomas Steward
    Jan 21, 2026
    1.0
    It has been years since I have rented a vehicle from Enterprise. I had gone through a very disappointing experience with them several years back. I just decided to take my business elsewhere. But, I do believe in second chances, so I decided to give them a try once more. The vehicle that I received had the tire sensor warning on, but the rental person assured me it was just a bad sensor and nothing was wrong with the tires. So I went ahead and accepted the vehicle because they were limited on the vehicle available. A day or two later different warning lights and dings started going on and off in the car. I took it back and the swapped it out. When I checking out the 2 vehicles the had available, they both smelled like marijuana smoke (I’m open minded so it didn’t bother me much, but everyone isn’t). The rentalmperso said it was probably the guy that cleans and details the vehicle. At the end of my rental, I was told that for some reason there was a charge for an extra day. I was assured that it would be taken off. Two days later I received a call saying the same thing, and after several minutes of back and forth debate, I told them to go ahead and charge my card for the extra day ($50 bucks isn’t worth my peace of mind). So, they just lost a customer for life. I should have just kept them on my NO list in the first place.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer in Spring, TX?

Enterprise Rent-A-Car in Spring offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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