AutoZone Auto Parts

4.0
312 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Houston #3524 in South Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Houston, TX or call us at (713) 378-0356.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1408 Spencer Hwy, South Houston, TX
77587, United States

Hours

Reviews

4.0
312 reviews
5 stars
186
4 stars
42
3 stars
27
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.

Product Availability

Customers appreciate the variety and availability of auto parts, although some experienced issues with incorrect orders.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers feeling employees lacked the necessary expertise.

Store Experience

Several reviews mention long wait times and poor service during busy hours, impacting overall customer satisfaction.

Positive Experiences

Despite negative feedback, many customers highlight positive interactions with specific employees who provided excellent service.
  • TB
    T. Banks
    Oct 7, 2025
    1.0
    I came into AutoZone to return an incorrect part that was shipped from AutoZone.com. I had the original box, receipt, and all packaging with me. The associate, Luis G., inspectioned the part as if it wasn’t something AutoZone sold. He first told me that electrical parts couldn’t be returned per store policy. When I asked him to show where that was stated on my receipt, he flipped it over and said “there.” I proceeded to read the policy out loud and it didn’t say anything about electrical parts. He then pulled a blank receipt and also couldn’t find any mention of that restriction. At that point, he changed his reasoning and said he couldn’t return it because the package was open. Nearly every part on the shelf is open or has been handled, so this made no sense especially since I had everything intact and was planning to purchase the correct part right after the return. I left feeling very disappointed with how this was handled. I don’t want to make this about race, but I’ve personally seen customers of Luis's nationality return open or even dirty parts at this same location with no issue. It was frustrating to feel that I wasn’t treated with the same level of fairness and respect.
  • FM
    Fabiola Martinez
    Sep 15, 2025
    1.0
    Mala experiencia me vendieron una parte que no era y mal servicio
  • KK
    KeyRose
    Aug 4, 2025
    1.0
    Horrible experience with the commercial side Hispanic dude so lazy won’t even help me look for the parts and there was no line and besides that he just took on calls in the middle of my asking for parts then proceeds to tell me a 6 digit part # and tells me go look for the part and he didn’t even bother to write it down for me aswell if yall got commercials accounts I highly recommend to go to other autozone at Rickey they actually attend their customer
  • FF
    Fernando Febres
    Jul 27, 2025
    1.0
    mean customer service
  • WS
    Wendy Santillan
    Jun 12, 2025
    5.0
    I had an outstanding experience at AutoZone thanks to Luis. He was incredibly helpful, knowledgeable, and went above and beyond to make sure I got exactly what I needed. Thank you for making a stressful situation much easier!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in South Houston?

AutoZone Auto Parts in South Houston is open Monday to Friday from 7:30 AM to 10:00 PM, Saturdays from 8:00 AM to 10:00 PM, and Sundays from 8:00 AM to 9:00 PM.

Does AutoZone South Houston offer in-store pickup and same-day delivery?

Yes, AutoZone South Houston provides both in-store pickup and same-day delivery services for customer convenience.