Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Houston #3524 in South Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Houston, TX or call us at (713) 378-0356.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers appreciate the variety and availability of auto parts, although some experienced issues with incorrect orders.
Staff Knowledge
There are concerns about staff knowledge and training, with some customers feeling employees lacked the necessary expertise.
Store Experience
Several reviews mention long wait times and poor service during busy hours, impacting overall customer satisfaction.
Positive Experiences
Despite negative feedback, many customers highlight positive interactions with specific employees who provided excellent service.
TB
T. Banks
Oct 7, 2025
1.0
I came into AutoZone to return an incorrect part that was shipped from AutoZone.com. I had the original box, receipt, and all packaging with me. The associate, Luis G., inspectioned the part as if it wasn’t something AutoZone sold.
He first told me that electrical parts couldn’t be returned per store policy. When I asked him to show where that was stated on my receipt, he flipped it over and said “there.” I proceeded to read the policy out loud and it didn’t say anything about electrical parts. He then pulled a blank receipt and also couldn’t find any mention of that restriction.
At that point, he changed his reasoning and said he couldn’t return it because the package was open. Nearly every part on the shelf is open or has been handled, so this made no sense especially since I had everything intact and was planning to purchase the correct part right after the return.
I left feeling very disappointed with how this was handled. I don’t want to make this about race, but I’ve personally seen customers of Luis's nationality return open or even dirty parts at this same location with no issue. It was frustrating to feel that I wasn’t treated with the same level of fairness and respect.
FM
Fabiola Martinez
Sep 15, 2025
1.0
Mala experiencia me vendieron una parte que no era y mal servicio
KK
KeyRose
Aug 4, 2025
1.0
Horrible experience with the commercial side Hispanic dude so lazy won’t even help me look for the parts and there was no line and besides that he just took on calls in the middle of my asking for parts then proceeds to tell me a 6 digit part # and tells me go look for the part and he didn’t even bother to write it down for me aswell if yall got commercials accounts I highly recommend to go to other autozone at Rickey they actually attend their customer
FF
Fernando Febres
Jul 27, 2025
1.0
mean customer service
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Wendy Santillan
Jun 12, 2025
5.0
I had an outstanding experience at AutoZone thanks to Luis. He was incredibly helpful, knowledgeable, and went above and beyond to make sure I got exactly what I needed. Thank you for making a stressful situation much easier!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in South Houston?
AutoZone Auto Parts in South Houston is open Monday to Friday from 7:30 AM to 10:00 PM, Saturdays from 8:00 AM to 10:00 PM, and Sundays from 8:00 AM to 9:00 PM.
Does AutoZone South Houston offer in-store pickup and same-day delivery?
Yes, AutoZone South Houston provides both in-store pickup and same-day delivery services for customer convenience.
What types of automotive products are available at AutoZone in South Houston?
The store offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular automotive brands can I find at AutoZone South Houston?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in South Houston?
AutoZone is located at 1408 Spencer Hwy, South Houston, TX 77587, United States.
What is the contact phone number for AutoZone South Houston?
You can reach AutoZone South Houston by calling (713) 378-0356 or toll free at 1-800-288-6966.
Are there nearby places to visit or services to use around AutoZone South Houston?
Yes, nearby places include Extra Space Self Storage Units for storage needs, CITGO for fuel and convenience, and Barri Money Center for financial services.
What dining options are available near AutoZone South Houston?
Nearby restaurants include Chilos Spencer, La Colombiana, El Sabor de la Sultana, La Caguama lounge and bar, and La Michoacana Premium Houston ice cream shop.
Are there automotive-related services or shops near AutoZone South Houston?
Yes, you can find Marquez Auto Sales for used cars, A Fast Auto Inspection for inspections, and Magic Auto Body for auto body repairs nearby.
How can nearby mobile phone stores around AutoZone assist customers?
Nearby mobile phone stores like Boost Mobile, Cricket Wireless Authorized Retailer, Total Wireless, and Metro by T-Mobile offer convenient options for communication needs while visiting AutoZone.