Enterprise Rent-A-Car

4.1
724 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Sherman, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sherman location today.

Location

Enterprise Rent-A-Car
4119 Texoma Parkway, Sherman, TX
75090, United States

Hours

Reviews

4.1
724 reviews
5 stars
489
4 stars
76
3 stars
30
2 stars
17
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude service and poor communication.

Vehicle Quality

Several customers expressed dissatisfaction with the condition of the rental vehicles, citing issues like cleanliness, damage, and mechanical problems.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unfulfilled bookings and lack of communication regarding vehicle availability.

Rental Process

Many customers appreciated the quick and easy rental process, but some experienced long wait times and inefficiencies.

Pricing Concerns

Customers frequently mentioned high prices and unexpected charges, leading to frustration with perceived fee gouging.
  • JN
    John N
    3 days ago
    1.0
    Don't bother calling them on the phone, they don't pick up. I was also hung up on twice while on hold. They should consider themselves lucky to be the only car rental in Sherman, otherwise they'd have to step up their customer service game.
  • MB
    Mitchell Berry
    6 days ago
    1.0
    I had reservation for a truck and on arrival they decided to send it to the shop for an oil change. I work construction and need a truck but they gave me a small SUV. On a construction site???? Really.
  • S1
    Sensei 1954
    6 days ago
    5.0
    Car was clean. Everyone moved in a timely matter step one above beyond answering any, and all questions very professional highly recommend them.
  • MG
    Michele G
    Nov 5, 2025
    3.0
    Normally I'd leave 5 stars, but this last rental was disappointing. The first car they tried to give me had a busted windshield and moderate body damage. I rejected it. The second car I was given was slightly better, but had multiple dings, scratches & dents. The head liner was stained, etc. It drove ok, so I didn't return it, but both vehicles were not up to Enterprise standards. I rent cars when travel because I want a car that drives well, has the latest features and LOOKS good. This time, I was sadly disappointed. I hope it doesn't happen again or I will have to think about renting elsewhere.
  • DG
    Diane Glenn
    Oct 30, 2025
    1.0
    Someone hit my car in a parking lot a few weeks ago. The driver who hit me had Progressive insurance and they made the reservation for a rental car. I went to Enterprise to pick it up at the scheduled time and they didn't have a rental car. I was shocked. I waited 2 hours for a car. Progressive didn't think it was their problem 😕 I went 2 more times to Enterprise and no car for me even though i had a reservation They told me I could go to DFW airport to get one. That is crazy. I would have to drive 180 miles roundtrip. I still haven't been able to get a car from enterprise. I would give them -50 if the rating system allowed it.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Sherman, TX offer?

Enterprise Rent-A-Car in Sherman offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

What are the operating hours for the Enterprise Rent-A-Car location in Sherman?

The Sherman location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.