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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(262 reviews)

Business Details

500 W Court St, Seguin, TX
78155, United States
(830) 379-5813
https://www.enterprise.com/en/car-rental/locations/us/tx/seguin-528g.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Seguin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Seguin location today.

Location

Enterprise Rent-A-Car
500 W Court St, Seguin, TX
78155, United States

Hours

Reviews

3.9
262 reviews
5 stars
161
4 stars
24
3 stars
11
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Multiple reviews highlighted that the location is consistently understaffed, leading to long wait times and poor customer service experiences.

Customer Service

While some customers praised individual staff members for their helpfulness and professionalism, others reported rude behavior and lack of assistance from management.

Vehicle Condition

Several customers expressed concerns about the cleanliness and maintenance of the rental vehicles, with reports of unpleasant odors and mechanical issues.

Reservation Problems

There were complaints about unfulfilled reservations, including instances where customers arrived to find no vehicles available despite having made prior bookings.
  • BA
    B Aguirre
    Feb 22, 2026
    5.0
    Good customer service Friendly and helpful staff
  • JW
    Joseph Wimsatt
    Feb 11, 2026
    4.0
    First vehicle was smoked and Vaped in 🤢🤮. But they fixed it and swapped out for another vehicle. Humans are disgusting!
  • AA
    Alice Area
    Feb 2, 2026
    1.0
    We had a rental reserved for 5pm. We showed up at 4:45 to one poor girl working by herself. We waited for over an hour. Multiple people just left because it was taking so long. People who hadn't even checked in got into vehicles before people who had been waiting. When we finally got into a vehicle it smelled disgusting and like cigarette smoke. This is not fault of the poor worker but of management not staffing correctly. I have had good experiences here in the past but this was ridiculous. I will try my best to avoid this location in the future.
  • LL
    Logan
    Feb 2, 2026
    1.0
    Very understaffed. The rep had to go clean cars in between checking people in. No fault of the employee, but management needs to have more staff.
  • XA
    Xavier Aves
    Jan 20, 2026
    3.0
    Enterprise cars are not serviced all the time. Service light is on, the Rep said that they forgot to reset the sevice light. I had a car break down on me. Tires are not changed out, made it slick on the road when it rained.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Seguin, TX?

Enterprise Rent-A-Car in Seguin offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the rental office hours at the Enterprise Rent-A-Car location in Seguin?

The rental office is open Monday through Friday from 8:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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