Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Schertz.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
319 reviews
5 stars
272
4 stars
21
3 stars
6
2 stars
7
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, professional, and knowledgeable, with many specific mentions of individual employees like Scott, Iris, and Edgar.
Service Speed
Many reviews highlighted the quick service, with several customers noting that their oil changes were completed in under 20 minutes.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific staff behavior and service quality, particularly involving the assistant manager Scott.
Transparency and Honesty
Customers appreciated the transparency regarding services and pricing, although some reported issues with upselling and service recommendations.
Overall Satisfaction
Despite some negative experiences, a significant number of customers expressed loyalty to the location due to consistent good service and professionalism.
- MJMark Johnson2 days ago5.0Valvoline is awesome!! Luis and Luis (one of them said his name was Brian) and the other luis (who said his name was Hunter) were also super helpful! Brian was fast, efficient, ane clean and Hunter went above and beyond to ensure we had a good experience! The real luis was respectful and energetic. This oil change made my whole year!!!! I will definitely bringing the rest of my familys vehicles here from now on! Six stars 🌟🌟🌟🌟🌟🌟
- TTTOMEKIA TRIMBLE2 days ago5.0Hunter and the entire team ensured I was satisfied with my service. Any questions I had he answered them thoroughly. Any answer he did not know he consulted Scott and they provided the best customer service. I will definitely frequent this shop. The price was lower than the dealership.
- BMBelinda Meyers6 days ago5.0Intelligent friendly service. Luis was quick to explain each recommended service aiding my maintenance decisions for my Mustang. Alina was friendly and performed her maintenance tasks with precision. Definitely my new go to place for quick efficient vehicle maintenance.
- MCMacayla CarterNov 7, 20255.0Iris was very professional and efficient while working on my car. She preformed a radiator flush on my Chevy Cruz and everything went perfect. At the end she asked we turn on the heat to make sure my car didn't overheat and with her exceptional work, it didn't. I appreciate the professionalism as well as the speed shes able to work at. Very impressed and will definitely be returning for any future car needs!
- BMBryan MargainOct 28, 20251.0I had a very disappointing experience today at Valvoline Oil Change due to the assistant manager, Scott. He tried to skip me in line even though I was clearly next for service, and his attitude toward customers was completely unprofessional. When I spoke up, he was short and dismissive—definitely not how a manager should treat paying customers. Thankfully, Edgar and Gregory stepped in and handled the situation the right way. They stood up for me and made sure I was treated fairly and kept in my rightful spot in line. They’re the reason I still bring my vehicles here and why I’ll continue to come back despite this poor interaction. An assistant manager should represent the company with respect and professionalism while on the clock. The way Scott behaved was unacceptable, especially for someone in a leadership position. Valvoline needs more employees like Edgar and Gregory—who truly care about customers—and fewer like Scott.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Schertz offer?
Valvoline Instant Oil Change offers fast, stay-in-your-car oil changes in about 15 minutes, along with various preventive vehicle maintenance services including auto repair, car battery sales, vehicle inspections, and auto air conditioning service.
What are the operating hours of Valvoline Instant Oil Change in Schertz?
The store is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on December 25th for the holiday.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required for services at Valvoline Instant Oil Change in Schertz.
What are the accepted payment methods at this Valvoline location?
Customers can pay using debit cards, credit cards, and mobile NFC payment methods.
Where is Valvoline Instant Oil Change located in Schertz, TX?
Valvoline Instant Oil Change is located at 6023 FM 3009, Schertz, TX 78154, USA.
Can you provide the website to find more information or book services?
More information and online services are available at https://store.vioc.com/tx/schertz/6023-fm-3009.
Is there a nearby coffee shop where I can relax while my car is being serviced?
Yes, On The Grind, a coffee shop and smoothie bar, is nearby where you can enjoy a drink while your vehicle is serviced.
Where can I get my car washed after an oil change nearby?
The Wash Tub, a nearby car wash and auto detailing service, is close to Valvoline Instant Oil Change and convenient for getting your car cleaned.
Are there food options near Valvoline Instant Oil Change in Schertz?
Yes, there are several nearby fast food restaurants such as Raising Cane's and Panda Express if you want to grab a quick meal before or after your visit.
What nearby financial services are available around Valvoline Instant Oil Change?
Capital One Bank and Western Union offer nearby banking and money transfer services, useful if you need to manage finances during your visit.