Enterprise Rent-A-Car

Reviews

• MV

  Mary Ellen Villarreal

  Feb 10, 2026
  5.0
  Thank you for expertise. Not knowing I was going to need a rental for that length time. I was very much attended to and taken care of.
• JF

  Jim Fisk

  Feb 8, 2026
  5.0
  These folks accommodated me in every way. They were very quick and courteous in every step. They walked the car and paid close attention to everything pointed out and let me know the good and the bad. I am amazed by them compared to the other companies. We will be using them more for our personal and corporate travels. Keep up the great work.
• GW

  Gayle Wright

  Jan 18, 2026
  5.0
  Super service that was over and above from what was expected. Sweet little SUV was clean and ready to go. Definitely recommend this Schertz location. Staff is everything.
• RR

  Roxanne Roxanne

  Dec 23, 2025
  5.0
  This is a busy location but they had what we needed. 👍👍
• CB

  Clay Blaschke

  Dec 10, 2025
  1.0
  I chose this Enterprise location because of its convenience to the auto body shop repairing my vehicle. I’ve had many positive experiences with Enterprise in the past, particularly at the New Braunfels location, so I felt confident renting here as well. The gentleman who assisted me at pickup was polite, helpful, and got me set up with the economy car provided through my insurance. However, upon getting into the vehicle, there was a noticeable odor of cigarette smoke. I initially assumed it would dissipate, but after a few days the smell became overwhelming and even made me feel unwell. Three days into the rental, I called to request a different vehicle. I spoke with Molly, who let me know to call back later when more cars were expected. I did so, and reached her again, but was asked to call back once more because the lobby was full and she needed to assist walk-in customers first. While I understand busy periods happen, it was disappointing to feel repeatedly deferred while dealing with an issue that was affecting my health. When she thanked me for being “accommodating,” it added to my frustration, as I was simply trying to resolve a problem with the rental. At this time, I am still in the same vehicle and still dealing with the smoke odor. I am hopeful the location can improve communication and customer support, as I would like to continue having the positive experiences I’ve come to expect from Enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car