Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
219 East Hopkins Street, San Marcos, TX
78666-5714, United States
Hours
Reviews
3.9
154 reviews
5 stars
106
4 stars
5
3 stars2
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff praised for their helpfulness and others criticized for being rude or unresponsive.
Honesty and Trustworthiness
Several reviews express concerns about being sold unnecessary services or repairs, suggesting a lack of trust in the recommendations provided by the staff.
Service Efficiency
Customers reported varying experiences with wait times and service speed, with some praising quick service while others experienced long delays.
Quality of Work
Mixed reviews on the quality of repairs, with some customers satisfied with the work done, while others reported issues that required further repairs elsewhere.
Pricing Transparency
Customers noted discrepancies in pricing, with some feeling overcharged for services and others appreciating competitive pricing.
- JCJoe Cortez5 days ago5.0What an amazing shop. The service manager broke down every repair needed, what was needing attention, and what can be serviced later. I will 100% refer them to my friends and family. Super helpful and friendly!
- JCJustin CreekmoreNov 15, 20255.0Fantastic costumer service from Daniel and David. Greatly appreciate their work and helpfulness. If you don't have your lugnut key, they are still able to remove it with no worries. Can't thank them enough.
- KCKellie CaldwellOct 2, 20253.0Great customer service by the young lady at the front desk, but lack to let the customer know that they were not equipped with the machinery to complete the alignment until after the installation of your tires. Wasn't happy at all.
- DSDavid SotomayorSep 10, 20251.0No customer service skills and not friendly made us wait while they act busy on the phone dont over bring your vehicle here you will waste your time
- TTTristineSep 10, 20251.0Told me they couldn’t fix my tire and I’d have to buy a new one. I went to discount tires(tire factory outlet) on Guadalupe not only did they fix my tire they did it for free.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make a reservation online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Is there a restroom available for customers at Goodyear Auto Service?
Yes, there is a restroom available, including a wheelchair accessible restroom.
Which nearby places can I visit for food before or after my service at Goodyear Auto Service?
Nearby food options include Chimy's Tex-Mex Restaurant, Vitality Bowls San Marcos for healthy meals and drinks, and Papa Johns Pizza for quick pizza delivery.
Are there any nearby entertainment or leisure spots close to Goodyear Auto Service?
Yes, nearby entertainment options include SpaceLab art gallery and museum, the karaoke bar Axis, and The Local Downtown landmark and real estate agent.
What nearby businesses can assist with automotive or related services besides Goodyear Auto Service?
Nearby automotive-related businesses include Goodyear tire shop and repair, and FASTSIGNS for signage needs, plus gas and convenience services at The Yellow Store.