This profile is uncertified and using publicly sourced data
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Business Details
About
BMW Dealer
Principle BMW of San Antonio is a five-time recipient of BMW USA's "Center of Excellence" award for outstanding customer satisfaction, brand representation, and operational excellence. Additionally, we've received the J.D. Power Dealer of Excellence Award, highlighting our exceptional customer purchase experience.
For added convenience, you can start and complete most of the car-buying process online using our "Customize Your Deal" tool on our website, including trade-in valuation, financing, and payment options. Our goal is to save you time and make your BMW experience as seamless as possible.
Our state-of-the-art facility features a comprehensive service center and parts department to cater to all your BMW needs. Stop by today!
Location
Hours
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday8:30 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.