Enterprise Rent-A-Car

Reviews

• WD

  Wendy Daily

  4 days ago
  5.0
  Great experience. Malcym was professional and helpful in a situation where I had mistakenly booked at the wrong location. He was able to fix the problem quickly and help make the return of the vehicle as easy as possible on us, which was really appreciated. All of the employees at this location seem to be a thoughtful and professional as well. Great job!
• KU

  kumar usa

  Mar 31, 2026
  1.0
  I had a very disappointing experience with Enterprise Rent-A-Car. The car I received had a strong, unpleasant smell, and the air inside felt stale and uncomfortable. It was clear the vehicle had not been properly cleaned or maintained. I contacted the office to report the issue, but the response was very unprofessional. The staff were unresponsive and did not take my concerns seriously, which made the situation even more frustrating. Overall, this experience showed a lack of customer care and attention to basic standards. I expected much better service and cleanliness.
• BE

  Ben Eastman

  Mar 30, 2026
  4.0
  My agent was transparent that they did not have the vehicle I reserved but offered me two options, both that saved me money. His willingness to help outweighed the fact that the car i reserved was not available. Friendly, courteous, helpful. Car was clean and gassed up.
• JS

  jesus sanchez

  Mar 27, 2026
  1.0
  Terrible experience. Had a reservation ahead of time and still only had a mini van available. Asked to be switched out as soon as possible and called multiple times. 2 weeks later and not a single contact back. The van was also dirty, disgusting, scratched, uneven tire pressure, and low gas. Worst location ever. Would avoid at all cost.
• RP

  Raquel Parramore

  Mar 26, 2026
  5.0
  My family and I have have rented cars from Enterprise in the past at different locations. This location off of I-10 is by far the best location!! The customer service is excellent and there is a greater selection of vehicles! Matt and Malcolm helped us out, they are the best! I recommend this Enterprise location and personally will return here for my future rentals!

Frequently Asked Questions About Enterprise Rent-A-Car