Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Antonio.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
11999 Alamo Ranch Pkwy, San Antonio, TX
78253, United States
Hours
Reviews
4.5
617 reviews
5 stars
508
4 stars
40
3 stars9
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, creating a positive experience.
Efficiency
Several reviews highlighted the quick service and efficiency of the oil change process, with many customers appreciating the short wait times.
Mixed Experiences
While most feedback was positive, some customers reported long wait times and issues with service quality, indicating inconsistency in performance.
Professionalism
Customers frequently noted the professionalism of the staff, with many technicians being described as knowledgeable and thorough.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, suggesting that some customers found the services to be overpriced.
- BSBrian Short3 days ago5.0Fantastic! Old school customer service from young men & women. Long line, but it moved quickly. Dominic helped us, and even though a trainee you couldn't tell as he was just as professional and knowledgeable as the outstanding manager. ALL the technicians at this shop were helpful, and friendly.
- CDCarolina DeLaCruz6 days ago5.0Excellent customer service! Ashley answered my questions and also offered to check the engine filter and showed it to me right there in there. It wasn’t like others just telling you that you need to change the filter. I really like their service!
- RBRhonda Briggs6 days ago5.0Ashley was great and kept me informed on what was going on because they were pretty busy but she always communicated with the customers. Ashley and the rest of the crew let us know every step that would be taken while getting my oil changed.
- RFRiamohiko FonsecaJan 5, 20262.0Have brought all my vehicles to Valvoline since moving to San Antonio in 2017. My husband is a Veteran and has DV plates . I drove his vehicle to get an oil change and have received a military discount in the past but it’s not saved in the system, today when I asked for the military discount the lady helping me said no because I didn’t have my husbands card. Does the Veteran have to be physically present? She could have asked if I could show a picture of my husband’s Veteran card but she didn’t
- LLLaurie L.Dec 23, 20255.0Valvoline instant oil change at Alamo Ranch - great car & customer service. They don't try to pressure for other services, make you aware of upcoming needs and let you decide. Quick service in and out in about 15 minutes. For an oil change they also perform 18 point safety check on air filters, radiator, head/brake lights, etc... and provide you status, which makes you feel good particularly before long road trips. Jared and Ashley treated me and my car great! It's my regular for oil changes and routine service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance including 15-minute oil changes and a wide range of maintenance solutions for all types of vehicles in San Antonio.
Where is Valvoline Instant Oil Change located?
It is located at 11999 Alamo Ranch Pkwy, San Antonio, TX 78253, USA.
What are the business hours of Valvoline Instant Oil Change?
They are open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The store is closed on December 25th for the holiday.
Do I need an appointment for services at Valvoline Instant Oil Change?
No appointment is required; you can visit anytime during open hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call their main phone at +1 210-640-3194 or the alternate phone at +1 800-327-8242.
Is there a website where I can find more information about the Valvoline location?
Yes, their website is https://store.vioc.com/tx/san-antonio/11999-alamo-ranch-pkwy where you can find more details and services offered.
What nearby places can I visit while at Valvoline Instant Oil Change on Alamo Ranch Pkwy?
Nearby you can visit Ideal Dental Alamo Ranch for dental care, Fast Aid Urgent Care for health services, or the Chase Bank for banking needs, all located conveniently near Valvoline on Alamo Ranch Pkwy.
Are there dining options close to Valvoline Instant Oil Change?
Yes, there are several nearby dining places such as Cheba Hut "Toasted" Subs, Smashin Crab seafood restaurant, and Zaxby's chicken restaurant, perfect for grabbing a meal before or after your vehicle service.
Can I find beauty and relaxation services near Valvoline Instant Oil Change?
Yes, nearby options include Bellagio Nail Bar, Massage Heights Alamo Ranch spa, and 24K Luxury Nail Bar for beauty and spa treatments.