Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Antonio.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
292 W. Bitters Road, San Antonio, TX
78216, United States
Hours
Reviews
4.6
569 reviews
5 stars
481
4 stars
36
3 stars8
2 stars
13
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting specific employees like Sonny, Aldair, and Mario for their exceptional service.
Efficiency
Many reviews noted the quick service, with several customers mentioning that their oil changes and other services were completed in a timely manner.
Service Quality
While most feedback was positive regarding service quality, there were a few complaints about inconsistencies and mistakes, particularly regarding oil changes and upselling practices.
Trustworthiness
Several customers expressed appreciation for the honesty of the staff, who often advised on necessary services without pressure to upsell.
Overall Experience
The majority of customers reported a positive overall experience, with many stating they would return and recommend the location to others.
- LCLinda Cervantes5 days ago5.0I actually was going to get water. Because my truck was overheating a little and 2 gentlemen that worked there, kindly offered me to come over and get water. And I was so amazed at how awesome they were, so I went back to get an oil change and A Radiator flesh, and I'm so grateful to you all. Thank you so much. Thank you to the guys there because they have such a great attitude. I love that.
- SLSusan Looger6 days ago5.0I never thought I’d “look forward” to routine car maintenance, but these guys are so friendly, knowledgeable, patient and helpful, I readily show up when I’m due for an oil change. These guys never disappoint!
- JHJim HurstNov 16, 20255.0I was advised that my oil was still good and I did not yet need a change. They performed the usual checks . There were no charges. Such honesty and courtesy. This is why this location is my go to place.thank you!
- DSDiana StarkNov 14, 20255.0Excellent & fast service. I highly recommend this Valvoline store. I was in & out in about 20 minutes. The technician answered all of my questions & was very knowledgeable & professional. I got an oil change, new air filter, & new windshield wipers.
- ACAhuitzotl CabralNov 6, 20252.0I have been going to this location since I've got my truck in 2020. Unfortunately this last time I did not get the best service I've received before. I had to check how many quarts of oil was put on my vehicle. I had to ask if they can check my air filter when they usually do it proactively. They asked me about the tire pressure but did not put any air. I have to say awas disappointed thus time around.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located?
It is located at 292 W. Bitters Road, San Antonio, TX 78216, USA.
What are the operating hours of Valvoline Instant Oil Change?
The shop is open Monday, Tuesday, Thursday, Friday, and Saturday from 7:00 AM to 7:00 PM, Wednesday from 7:30 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on December 25th for the holiday.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
What is the phone number to contact Valvoline Instant Oil Change?
You can reach them at their main phone number +1 210-496-1110 or alternate phone +1 800-327-8242.
Are there nearby gas stations that could be convenient for customers of Valvoline Instant Oil Change?
Yes, nearby gas stations include 7-Eleven and Chevron Station San Antonio, which customers can visit for fuel or convenience items before or after their vehicle maintenance.
Which nearby restaurants can customers visit around Valvoline Instant Oil Change?
Nearby dining options include Fatburger for burgers, Yummi Sushi and Grill for sushi, Bavarian Brauhaus for German cuisine, Firehouse Subs for sandwiches, and the Embassy 14 cinema with a restaurant.
Are there nearby coffee shops near Valvoline Instant Oil Change for customers to relax?
Yes, customers can visit Starbucks located nearby for coffee, smoothies, and light snacks.
Which health and wellness services are located near Valvoline Instant Oil Change?
Nearby health-related services include Airrosti for physical therapy and chiropractic care, Healthlink Fitness & Wellness gym and counseling, North Central Family Practice, and podiatrist Steven P. Snider, DPM.