Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of San Antonio, TX believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Tommy's Express® Car Wash
11914 Alamo Ranch Pkwy., San Antonio, TX
78253, United States
Hours
Reviews
4.6
376 reviews
5 stars
311
4 stars
23
3 stars
11
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like David and Phoebe for their exceptional service.
Cleanliness
Customers appreciated the cleanliness of the facility and the thoroughness of the car wash, although some noted issues with the vacuums and drying process.
Membership Value
The monthly membership was seen as a good value by frequent users, but some expressed dissatisfaction with additional fees for certain services.
Damage Complaints
Several customers reported damage to their vehicles during the wash process, leading to frustration and concerns about accountability.
Halloween Theme
The Halloween decorations and themed experiences were well-received, adding a fun element to the car wash experience.
- KKKAMAL KHAN2 days ago5.0Wow! This car wash is impressive. Their service is excellent, and the staff is incredibly professional. Everything about the experience was outstanding. Thank you so much for the great service.”
- JMJack Murphy3 days ago5.0Tommy's does a great job! Came here from Southwest Florida and had massive bugs on grill in front of truck. Tommy's got 99% of it off and I got the rest. Recommended highly.
- SSSamNov 14, 20251.0The vacuums have gone down hill ! Please fix these vacuums . They don’t work or hardly grab anything!!
- DGDebra Gonz-JackNov 8, 20255.0This location gets me vehicle very clean, no streams or water spots. Love it.
- MJMemorie JohnsonOct 25, 20252.0Update 11-4-25 I did call the owner two days ago, and have not received a call back. I have attached the photos from the website that show a fee, even for those with a membership. I really liked this location. I was a member for about a year, but I just canceled. The vacuums do not have hardly any suction. Last year they had the cutest Halloween themed tunnel. We loved it, but this year they have the audacity to charge $25 (regardless if you have a membership) for the Halloween themed tunnel. Last year, the perk of having it included in my membership really impressed me. But, the fee and lack of decent vacuums made me rethink the membership.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in San Antonio, TX?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 7:00 AM to 7:00 PM.
Where is Tommy's Express® Car Wash located in San Antonio?
It is located at 11914 Alamo Ranch Pkwy., San Antonio, TX 78253, United States.
What payment options are available at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, you can experience their unlimited membership program by downloading the TommyClub App and signing up.
What car wash products and services does Tommy's Express® Car Wash provide?
They offer Rainbow Coat foam, Body Wax, Tommy Guard® for protection, Red Hot Cleanser foam, Tire Shine, as well as free vacuums, free mat washers, and interior detailing kits.
How can I contact Tommy's Express® Car Wash by email or phone?
You can call them at +1 210-775-1939 or email tx215@teamtommys.com.
Is Tommy's Express® Car Wash involved in any community organizations?
Yes, Tommy's Express® Car Wash is associated with Water Mission to serve communities and enrich lives.
What nearby dining options are close to Tommy's Express® Car Wash at Alamo Ranch?
Nearby dining options include Uncle Joes Tacos, Einstein Bros. Bagels, Cheba Hut "Toasted" Subs, Zaxby's, Bahama Buck's, Smashin Crab, BowlsNgo1, La Cafe, and Lin's Express.
What automotive services near Tommy's Express® Car Wash can assist with repairs or maintenance?
Nearby automotive services include Caliber Auto Care (auto body shop and tire shop), Sun Auto Tire & Service, Valvoline Instant Oil Change, and The Car Wash Express - Alamo Ranch.
Are there any nearby places where I can relax or get grooming services after my car wash at Tommy's Express®?
Yes, you can visit Matador Men's Grooming, Ashley's Country Pup Dog Grooming, Tri-V Nail Spa, Tune Up The Manly Salon, or unwind at Stout House Alamo Ranch bar and pub.