Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of San Antonio, TX believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Tommy's Express® Car Wash
11914 Alamo Ranch Pkwy., San Antonio, TX
78253, United States
Hours
Reviews
4.5
382 reviews
5 stars
314
4 stars
23
3 stars
11
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like David and Phoebe.
Car Wash Quality
While some customers appreciated the thoroughness of the car wash, others reported issues with scratches, water spots, and inconsistent cleaning results.
Membership Value
Several reviews mentioned the value of the monthly membership, noting it as a good deal for frequent users, although some expressed dissatisfaction with recent changes in perks.
Equipment Issues
Customers reported problems with vacuums and washing equipment, indicating a decline in performance and reliability.
- MLMatthew Lee5 days ago2.0I’ve been to quite a few Tommy’s in the area and this location is probably the worse managed. I normally have good experiences at Tommy’s but, here I’ve been to dozen times within the year. A attendant was at the Carwash entrance only 3 of those times to guide you in. Vacuums are half the time clogged and no body ever responds to the “press for assistance” button they have available. On a positive note, the Carwash itself does a fine job cleaning my Telsa model Y overall compared to other car washes. As with all car washes I’ve experienced with an SUV, they rarely do a good job with the rear and rear bumper which I find myself using a towel to finish the job. Hope this helps your decision on using this location. I’ll follow-up if I ever stop here again, otherwise I’d prefer another location.
- EGE GullyDec 21, 20251.0First and last time going to Tommy's Express. I went to the cashier line and no one ever came to help me. The light was green. To me that indicates it's open. Two employees looked at me and kept walking but that's it. I had to back all the way out because you only get two options which are cashier or app.
- SFSean FullertonDec 13, 20251.0Needs to be replaced please.Removed the plastic part.
- KKKAMAL KHANNov 22, 20255.0Wow! This car wash is impressive. Their service is excellent, and the staff is incredibly professional. Everything about the experience was outstanding. Thank you so much for the great service.”
- JMJack MurphyNov 21, 20255.0Tommy's does a great job! Came here from Southwest Florida and had massive bugs on grill in front of truck. Tommy's got 99% of it off and I got the rest. Recommended highly.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in San Antonio, TX?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 7:00 AM to 7:00 PM.
Where is Tommy's Express® Car Wash located in San Antonio?
It is located at 11914 Alamo Ranch Pkwy., San Antonio, TX 78253, United States.
What payment options are available at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, you can experience their unlimited membership program by downloading the TommyClub App and signing up.
What car wash products and services does Tommy's Express® Car Wash provide?
They offer Rainbow Coat foam, Body Wax, Tommy Guard® for protection, Red Hot Cleanser foam, Tire Shine, as well as free vacuums, free mat washers, and interior detailing kits.
How can I contact Tommy's Express® Car Wash by email or phone?
You can call them at +1 210-775-1939 or email tx215@teamtommys.com.
Is Tommy's Express® Car Wash involved in any community organizations?
Yes, Tommy's Express® Car Wash is associated with Water Mission to serve communities and enrich lives.
What nearby dining options are close to Tommy's Express® Car Wash at Alamo Ranch?
Nearby dining options include Uncle Joes Tacos, Einstein Bros. Bagels, Cheba Hut "Toasted" Subs, Zaxby's, Bahama Buck's, Smashin Crab, BowlsNgo1, La Cafe, and Lin's Express.
What automotive services near Tommy's Express® Car Wash can assist with repairs or maintenance?
Nearby automotive services include Caliber Auto Care (auto body shop and tire shop), Sun Auto Tire & Service, Valvoline Instant Oil Change, and The Car Wash Express - Alamo Ranch.
Are there any nearby places where I can relax or get grooming services after my car wash at Tommy's Express®?
Yes, you can visit Matador Men's Grooming, Ashley's Country Pup Dog Grooming, Tri-V Nail Spa, Tune Up The Manly Salon, or unwind at Stout House Alamo Ranch bar and pub.