Business Details
About
Tire ShopRAW Wheels & Tires
Location
Hours
Reviews
4.5
230 reviews
5 stars
186
4 stars
12
3 stars
9
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Mark, Manny, and Maria.
Service Speed
Many reviews highlighted the quick service and efficient turnaround times for tire and rim installations.
Product Quality
There were mixed reviews regarding the quality of products, with some customers reporting issues with used tires being sold as new and problems with tire balancing.
Overall Experience
While many customers had positive experiences and expressed willingness to return, there were notable complaints about inconsistent service and product issues that affected customer satisfaction.
- DLDaniel LopezDec 30, 20251.0Called in a day before to go in and get wheels balanced and rotated. Appointment set at 10:30. Got there and doors were still locked. Called gentleman that answered said he didn't have a tech till noon. What was the point of the appointment then.
- RHRobert HernandezOct 20, 20255.0The raw guys have great customer service. Very attentive and customer friendly. I plan to get another set of wheel and tires soon. Roberto
- CRChristopher RiveraAug 22, 20255.0Long time buyer here, people here are helpful and nice. Reach out for mark when your here he has great taste in rims and can help you find some good one for your whip
- JTJustin TolbertAug 15, 20255.0Great customer service and definitely worth it.. thanks again Mark and his crew!!
- JHJennifer HausenAug 15, 20251.0The customer service is here ok. The first time my fiancée who os hispanic and i am white. They were outstanding!! I made an appt and waited two hours once i got there because the man was on break! I had an appt!! Another time more recently they told me to get there within an hour and then I was told the person putting rims on my car wasnt there. I had just got off a 9 hour shift. I waited and then they helped another gentleman BEFORE me who got there AFTER me. I waited three hours!! To get told the rims were the wrong size!! They are very helpful towards my fiancé but when I go in I wait and wait. I went right back in after to tell them my tire pressure light was on and no one came. The bell to notify someone came on. I kept saying hello? Hello? And then they acted irrational and annoyed that they had to help me. I do NOT recommend this place. I HATE this place and will go to a different RAW from now on. The just lost my business!!
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does RAW Wheels & Tires' payment program work?
They offer a Buy-It-Today option and a 9-Months (41 Weeks) Early Purchase Option allowing up to 9 months to pay at cash price. There's also a Rent-To-Own program giving up to 82 weeks to pay with a 50% off remaining balance if paid early after 9 months.
What determines the cost of wheels and tires at RAW Wheels & Tires?
Prices depend on size and finish, with competitive cash prices and flexible payment plans including 9-Months Early Purchase and Rent-To-Own options tailored to customer needs.
Can I purchase or rent-to-own only some wheels or tires at RAW Wheels & Tires?
Yes, customers can purchase or Rent-To-Own any quantity of wheels and tires, whether it's just one or many, with a variety of tires and wheel styles available.
What documentation do I need to rent wheels and tires at RAW Wheels & Tires?
You need proof of employment, vehicle insurance, vehicle registration, driver's license, proof of address, and 5 references to qualify for the Rent-To-Own program.
How does the referral program at RAW Wheels & Tires work?
You can earn $50 toward your account for every friend who becomes a customer and opens a rent-to-own agreement. There is no limit on referrals; you must be an active customer in good standing.
What are the operating hours of RAW Wheels & Tires in San Antonio?
They are open Monday through Friday from 10:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and closed on Sundays.
Where is RAW Wheels & Tires located in San Antonio?
The business is located at 5607 IH-10 West, Suite 203, Unit A, San Antonio, TX 78230.
Is there a Rent A Tire automotive repair shop near RAW Wheels & Tires?
Yes, several Rent A Tire automotive repair shops are nearby, which can be convenient if you need additional tire or repair services close to RAW Wheels & Tires.
What nearby places can I visit for food after my visit to RAW Wheels & Tires?
Nearby is Tacos Los Primos, a taco restaurant and food truck, a great spot for authentic local food after your visit.
Are there any other automotive-related businesses close to RAW Wheels & Tires?
Yes, My Car Motors, a car dealer and auto detailing service, is nearby, useful if you need comprehensive automotive care during your visit.