RAW Wheels & Tires

4.5
229 reviews

About

Tire Shop

Location

RAW Wheels & Tires
5607 IH-10 West, Suite 203, San Antonio, TX
78230, United States

Hours

Reviews

4.5
229 reviews
5 stars
186
4 stars
12
3 stars
9
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Mark, Manny, and Maria.

Service Speed

Several reviews highlighted the quick service, with customers often being in and out in a short amount of time.

Product Quality

There were mixed reviews regarding the quality of products, with some customers reporting issues with used tires being sold as new and problems with tire balancing.

Professionalism

While many customers appreciated the professionalism of the staff, there were instances of rudeness reported, particularly in handling complaints.

Pricing

Customers frequently mentioned competitive pricing and flexible payment options, making the business appealing for budget-conscious buyers.
  • RH
    Robert Hernandez
    Oct 20, 2025
    5.0
    The raw guys have great customer service. Very attentive and customer friendly. I plan to get another set of wheel and tires soon. Roberto
  • CR
    Christopher Rivera
    Aug 22, 2025
    5.0
    Long time buyer here, people here are helpful and nice. Reach out for mark when your here he has great taste in rims and can help you find some good one for your whip
  • JT
    Justin Tolbert
    Aug 15, 2025
    5.0
    Great customer service and definitely worth it.. thanks again Mark and his crew!!
  • JH
    Jennifer Hausen
    Aug 15, 2025
    1.0
    The customer service is here ok. The first time my fiancée who os hispanic and i am white. They were outstanding!! I made an appt and waited two hours once i got there because the man was on break! I had an appt!! Another time more recently they told me to get there within an hour and then I was told the person putting rims on my car wasnt there. I had just got off a 9 hour shift. I waited and then they helped another gentleman BEFORE me who got there AFTER me. I waited three hours!! To get told the rims were the wrong size!! They are very helpful towards my fiancé but when I go in I wait and wait. I went right back in after to tell them my tire pressure light was on and no one came. The bell to notify someone came on. I kept saying hello? Hello? And then they acted irrational and annoyed that they had to help me. I do NOT recommend this place. I HATE this place and will go to a different RAW from now on. The just lost my business!!
  • VG
    Valentin Gonzalez
    Jul 31, 2025
    5.0
    The team here is amazing, they helped me out so much getting my wheels and tires for my car. They were quick and very helpful, with getting me in and giving me a good deal and payment plan as well.

Frequently Asked Questions About RAW Wheels & Tires

How does your program work?

We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved. Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.

How much do wheels and tires cost?

Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices. Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you. Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.