RAW Wheels & Tires

4.6
226 reviews

About

Tire ShopRAW Wheels & Tires

Location

RAW Wheels & Tires
823 S.E. Military Dr., San Antonio, TX
78214, United States

Hours

Reviews

4.6
226 reviews
5 stars
198
4 stars
7
3 stars
1
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Mario and Maria for their professionalism and helpfulness.

Quick Service

Numerous reviews mentioned the fast service provided, with many customers being able to get their tires installed or repaired quickly.

Positive Atmosphere

Customers frequently noted the friendly and welcoming environment of the store, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews were positive, there were a few complaints regarding unprofessional behavior and issues with communication, indicating some inconsistency in service.
  • MM
    mseterrell1013
    Dec 24, 2025
    1.0
    If I could give a lower rating I would. I understand it’s Christmas Eve and people want to leave but there is still 2 hours plus before closing today. I have an account at a different rent a tire but had to go in here because the flat was so bad I had to stop every 2 minutes for air. When I got there the lady working told me she couldn’t help me because someone was in the bay ( it was the employees car) and it’s Christmas Eve so they want to leave early. I swear those are the words she used. She proceeded to say they can assist in putting on my spare but just assist. Then the guy “assisting” kept rolling his eyes because he had to do some work. I have my autistic grandson with me and was trying my best to keep him calm but he was about to have a meltdown. The level of disrespect and unprofessionalism is outrageous. Thank you for nothing. What happen to going to every store for service.
  • MV
    mayte vazquez
    Oct 13, 2025
    5.0
    I’ve visited this location several times, and on each occasion, I’ve experienced exceptional customer service from Mario and his team. Their professionalism and dedication truly set this Rent-A-Tire apart. By far the best one I’ve ever been to!
  • MD
    MJ Davis
    Oct 13, 2025
    5.0
    The manager Mario was amazing. Thank you for blessing us and helping.
  • LS
    Leila Smith
    Aug 26, 2025
    5.0
    Absolutely amazing experience! Loved the customer service of this place! Highly recommend. They ordered the tires I needed and then the very next day they were there and put on my car! I will be using them in the future and will be recommending my family!
  • RO
    Roy ORTIZ
    Oct 6, 2022
    5.0
    Great customer service!! 😍

Frequently Asked Questions About RAW Wheels & Tires

How does your program work?

We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved. Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.

How much do wheels and tires cost?

Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices. Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you. Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.