Pilot Travel Center

4.2
1776 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in San Antonio, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
4105 S Loop 1604 E, San Antonio, TX
78264, United States

Hours

Reviews

4.2
1,776 reviews
5 stars
985
4 stars
447
3 stars
180
2 stars
52
1 star
112

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were also numerous complaints about rude and unprofessional behavior from certain employees.

Cleanliness

The cleanliness of the restrooms and showers received mixed reviews, with some customers noting they were clean while others reported dirty conditions and long wait times for showers.

Service Issues

Several customers experienced issues with service, including long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Parking Challenges

Parking was frequently mentioned as a problem, with reports of limited space due to personal vehicles taking up truck spots and overall congestion.

Food Quality

Food quality received positive feedback, especially for specific items like pizza and breakfast sandwiches, but there were complaints about misleading menu descriptions and pricing.
  • GA
    G. A.
    Dec 22, 2025
    1.0
    I have always loved the staff here. Currently renovating but the lot smells like Feces.... It reminds me of my deployments. Just poop smell all in the air. Sewage sewage and more sewage. Like really raw sewage. Unlike the other pocket gauging pilot locations they have free parking and reserved parking so I'm grateful for that. Just need that raw sewage smell to go away. So the positives: 1. Staff is always on point 2. Parking 3. Location Negatives: SEWAGE
  • JJ
    julio
    Nov 13, 2025
    1.0
    Selling breakfast sandwiches at 11pm labeled as a steak and cheese hoagie.. it was a sausage egg and cheese croissant. No breakfast signs up and I'm pretty sure they knew but didn't bother to say it was a breakfast sandwich for SEVEN dollars.. RIP OFF
  • DQ
    Diana Quintanilla
    Oct 20, 2025
    1.0
    Are these sand trucks the same trucks that work at the dump near here from WestManagement and park inside this truckstop?
  • OA
    Osman Aslan
    Sep 16, 2025
    1.0
    Bad service
  • DW
    deals on wheels
    Sep 13, 2025
    1.0
    Was just here 3 weeks ago and enjoyed their nice tv room for drivers...today it's blocked off and they say it's closed for remodeling..it did not need remolding it was not old and worn down at all...that's fine during the 3 weeks they remodel i will avoid truckstop and not partronize..

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.