Business Details
About
Auto Repair ShopAuto MaintenanceAuto Body Repair
open since 1928 , Veteran owned and operated, specialize in Tires, Brakes , tune ups maintenance all service needs.
Location
Hours
Reviews
4.5
140 reviews
5 stars
115
4 stars
6
3 stars1
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Kyle and his team for their professionalism and willingness to assist.
Trustworthiness
Several reviews expressed concerns about overcharging and lack of transparency regarding services, with some customers feeling taken advantage of.
Efficiency
Customers frequently noted quick service and effective repairs, often being able to get back on the road in a timely manner.
Pricing Concerns
Multiple reviews mentioned high prices for services and parts, with some customers feeling that they were charged excessively for diagnostics and repairs.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about repeated issues with repairs and dissatisfaction with service quality.
- RLRanger Motors LaredoOct 23, 20255.0Great team down there. Pointed me in the right direction.
- MAMegan AubuchonOct 4, 20251.0They lied about services provided. I took my car to Mike's based on the great reviews. My tire pressure was very low and I needed an oil change and a safety check ahead of a 5 day road trip. The guy at the desk told me they aired up my tires and drove it around the block a couple times to make sure the pressure reading was good. He also said they checked everything over and topped all my fluids off. I asked if all this usually came with the $90 dollar oil change (I guess I should've checked the price!!) and he said yes. But when I got on the road, only 1 tire had been filled - overfilled to 35 - and the others were the same as when I brought it in. When I got on the highway and hit some rain, we noticed one of the windshield wipers was peeled half off. At this point, I'm guessing none of my fluids were checked or topped off and I wouldn't be surprised to learn I didn't get an oil change either. Never going back.
- KTKevin TracyAug 6, 20255.0So why you should read this review. We were 1500 miles from home and found our tire was going flat. I was looking for tire repair nearby and reading the reviews when I came across Mike's. I called and spoke with Jamie. I explained our predicament and asked if he could help? Jamie said he'd look at it. We arrived in 5 minutes. They pulled us in immediately. Inspected the tire and said they could fix it. No up sale, no sit and wait etc. Fixed the tire and had us back on the road in 25 minutes! No gouging! I was a stranger from out of town and at the mercy of any repair shop and I was treated like a returning customer. Jamie, the manager, actually went and helped with the repair. If this is how they treat passing through folks..... how will they treat you! Small businesses are treasures.
- CMClaudia MedranoJul 12, 20251.0Overpriced!!! And they do take advantage of clients. $170 for just a diagnostic, is diabolical. Please, just go somewhere else
- EJEzra JarrettJun 10, 20255.0Quck serve needed valve stem on tire he also gave me a great quote on new tires
Frequently Asked Questions About Mike's Downtown Garage
What services does Mike's Downtown Garage specialize in?
Mike's Downtown Garage specializes in tires, brakes, tune-ups, and all maintenance and auto service needs.
When is Mike's Downtown Garage open?
The garage is open Monday through Saturday from 7:30 AM to 6:00 PM and is closed on Sundays.
Where is Mike's Downtown Garage located?
It is located at 331 South Flores Street, San Antonio, TX 78204, USA.
What payment options are accepted at Mike's Downtown Garage?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Mike's Downtown Garage?
You can call them at +1 210-223-6500 or email admin@kenstireandauto.com.
Is Mike's Downtown Garage a veteran-owned business?
Yes, Mike's Downtown Garage has been veteran owned and operated since 1928.
Are there any legal offices near Mike's Downtown Garage?
Yes, several legal offices such as Rodriguez Law Firm, Ross A Rodriguez Attorney At Law, and Legarreta Law Firm are nearby, which could be convenient for clients needing both legal and auto services.
What nearby accommodations are available when visiting Mike's Downtown Garage?
Nearby accommodations include Milmo Lofts and Hampton Inn & Suites San Antonio-Downtown/Market Square, convenient for visitors requiring lodging.
Are there insurance services near Mike's Downtown Garage?
Yes, Farmers Insurance - Alexander Pena is nearby, helpful for any insurance needs related to your vehicle service.
Where can I find additional information or updates about Mike's Downtown Garage?
You can visit their website at http://www.mikesdowntowngarage.com or check their Facebook page at https://www.facebook.com/pages/Mikes-Downtown-Garage/210653838973561.