Business Details
About
Auto Body ShopAuto Repair ShopJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Joe Hudson's Collision Center
3218 Thousand Oaks Drive, San Antonio, TX
78247, United States
Hours
Reviews
3.8
203 reviews
5 stars
135
4 stars
5
3 stars
5
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Liz and David for their exceptional service.
Quality of Repairs
Overall, the quality of repairs received mixed reviews; while many customers were satisfied with the results, some reported issues with incomplete work and poor attention to detail.
Communication
Customers appreciated the regular updates and communication regarding the status of their repairs, although some expressed frustration over lack of proactive communication.
Timeliness
While several reviews noted timely service and early completion of repairs, others reported significant delays and dissatisfaction with the time taken to complete jobs.
Negative Experiences
A number of reviews highlighted serious concerns regarding poor customer service, rude staff, and unsatisfactory repair outcomes, leading to strong recommendations to avoid the shop.
- RBRene Benavidez5 days ago5.0Joe Hudson collision is the absolute best and most professional shop I have ever worked with. I highly recommend this shop to everyone for their collis
- CPCharles PrinceDec 2, 20255.0Service representative David was great! He sent me updates twice a week and alerted me if any inconsistencies. Great staff as well!!!
- AMArmand McGowanNov 28, 20255.0Getting a car repaired for me has normally been a horrible experience to say the least so when I wrecked my new 80k thinking of getting it repaired was a nightmare I wasnt ready to face but Liz made the intake process and the repair process quick and painless she kept me totally informed throughout the process and answered any questions.I had, and if she didn't know the answer to my question.She made sure she got the answer for me in a timely fashion.And when I picked up my vehicle, it looked absolutely amazing and trust me.I tried to find something wrong with it and I couldn't, the car looked exactly the way it did when I drove it off the showroom floor if I have any job in the future, big or small, this is where I will be bringing it to.And anybody that I know that needs work too trust in them with a piece of mind trust me im not easy to please but joe Hudson did it with ease
- HHHeather HanlonNov 19, 20255.0Another great experience with Joe Hudson collision! From the call with Melva to schedule to the pick up with Liz, everything was smooth and easy. Thank you for taking care of me again and in a timely manner!!
- DCDavid Carlton (Crusher)Nov 12, 20255.0Joe Hudson and everyone I dealt with there was friendly, helpful and professional. They explained the process and what to expect. My car was repaired and ready two days sooner than expected and looks great.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center restore a brand new vehicle to look like new after an accident?
Yes, Joe Hudson’s Collision Center uses state-of-the-art computerized paint mixing technology to accurately match your vehicle's finish and restore it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
The repair time depends on the damage complexity, but Joe Hudson’s Collision Center completes repairs promptly without compromising quality.
What payment methods are accepted at Joe Hudson’s Collision Center?
They accept insurance checks, money orders, American Express, Visa, and MasterCard.
How will I be notified when my vehicle repair is complete?
The center will call you once the inspection is complete and your vehicle is ready for pickup.
Which vehicle brands does Joe Hudson’s Collision Center service?
They service a broad range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours for Joe Hudson’s Collision Center in San Antonio?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center offer any warranty on repair work?
Yes, they provide a lifetime warranty on metalwork and a warranty on all structural and dent repairs.
Are there any nearby places where I can get my car washed after repair?
Yes, the Thousand Oaks Car Wash is nearby and offers car wash and auto detailing services to keep your vehicle looking great after repairs.
If I need auto parts or accessories during repairs, where can I find them nearby?
O'Reilly Auto Parts, located nearby, provides automotive parts and accessories that may be useful during your repair process.
Are there other automotive repair centers close to Joe Hudson’s Collision Center?
Yes, Associated Collision Center and Access Transmission are nearby and offer automotive repair and related services; they could be alternatives or complementary options depending on your needs.