Business Details
About
Auto Body ShopAuto Repair Shop
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Joe Hudson's Collision Center
3218 Thousand Oaks Drive, San Antonio, TX
78247, United States
Hours
Reviews
3.8
200 reviews
5 stars
132
4 stars
5
3 stars
5
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly Liz, for their exceptional communication and support throughout the repair process.
Quality of Repairs
The quality of repairs received mixed feedback; while some customers were very satisfied with the results, others reported issues with incomplete or unsatisfactory work.
Timeliness
Several reviews highlighted timely service and early completion of repairs, but there were also complaints about delays and lack of updates on vehicle status.
Professionalism
While many customers appreciated the professionalism of the staff, there were notable complaints about rude behavior from some employees, particularly at the front desk.
Overall Experience
Overall experiences varied significantly, with some customers expressing high satisfaction and others warning against using the service due to negative interactions and poor repair quality.
- HHHeather Hanlon5 days ago5.0Another great experience with Joe Hudson collision! From the call with Melva to schedule to the pick up with Liz, everything was smooth and easy. Thank you for taking care of me again and in a timely manner!!
- DCDavid Carlton (Crusher)Nov 12, 20255.0Joe Hudson and everyone I dealt with there was friendly, helpful and professional. They explained the process and what to expect. My car was repaired and ready two days sooner than expected and looks great.
- TETheresa ElterAug 19, 20255.0Liz & Melva, what can I say? A wonderful job, I could not tell that it was ever damaged. A great job! I was very nervous when I dropped my car off but Melva & Liz were quick to put me at ease. Liz went straight to my car & got things going. Every thing went smoothly & I was kept updated on every move. I couldn’t be happier, I left with a smile!! Thank you Liz, Melva & Joe Hudson’s Collision Center! You are the best‼️👍🏻😁
- RJRajesh JangareddyJul 25, 20255.0Thank you for taking of Porsche Macan. Perfection in Repair and Timely Delivery
- TSTiffany SarrettJul 24, 20255.0I had a fantastic experience at Joe Hudson’s Collision Center, and Liz was absolutely awesome from start to finish! She kept me informed every step of the way and made what could have been a stressful experience incredibly smooth and reassuring. The quality of repair was top-notch: my vehicle looks stunning—paint match was flawless and the finish perfectly seamless. What truly stood out was the exceptional customer care: Liz was attentive, empathetic, and responsive, always ready to answer questions and provide updates. Their communication system—via text and calls—felt personal and reliable.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center restore a brand new vehicle to look like new after an accident?
Yes, Joe Hudson’s Collision Center uses state-of-the-art computerized paint mixing technology to accurately match your vehicle's finish and restore it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
The repair time depends on the damage complexity, but Joe Hudson’s Collision Center completes repairs promptly without compromising quality.
What payment methods are accepted at Joe Hudson’s Collision Center?
They accept insurance checks, money orders, American Express, Visa, and MasterCard.
How will I be notified when my vehicle repair is complete?
The center will call you once the inspection is complete and your vehicle is ready for pickup.
Which vehicle brands does Joe Hudson’s Collision Center service?
They service a broad range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours for Joe Hudson’s Collision Center in San Antonio?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center offer any warranty on repair work?
Yes, they provide a lifetime warranty on metalwork and a warranty on all structural and dent repairs.
Are there any nearby places where I can get my car washed after repair?
Yes, the Thousand Oaks Car Wash is nearby and offers car wash and auto detailing services to keep your vehicle looking great after repairs.
If I need auto parts or accessories during repairs, where can I find them nearby?
O'Reilly Auto Parts, located nearby, provides automotive parts and accessories that may be useful during your repair process.
Are there other automotive repair centers close to Joe Hudson’s Collision Center?
Yes, Associated Collision Center and Access Transmission are nearby and offer automotive repair and related services; they could be alternatives or complementary options depending on your needs.