Jiffy Lube Oil Change

4.3
997 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN ANTONIO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
11877 FM 1957, San Antonio, TX
78253, United States

Hours

Reviews

4.3
997 reviews
5 stars
749
4 stars
72
3 stars
25
2 stars
27
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Homer and Mario.

Service Speed

Several reviews noted quick service times, with many customers appreciating the efficiency of the oil change process.

Upselling Issues

Numerous customers expressed frustration over aggressive upselling tactics, feeling pressured to purchase unnecessary services.

Quality Concerns

Some customers reported issues with service quality, including incorrect oil types used and incomplete work on their vehicles.

Management Issues

Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability for mistakes.
  • CR
    Celeste Robledo
    6 days ago
    1.0
    Idk if it’s new management or what but I use to recommend this place to friends and family because they use to be honest , understanding and informative but now they’re definitely trying to capitalize on services and give out misinformation. I was quoted $900 to bleed my brakes. I did the research before hand and asked around to see how much it should cost , it should not have been more than $200 . I see others are expressing the same frustration with this location. Will never take my car here again not that it matters since they’re quadrupling prices.
  • SM
    Steve Medina
    Nov 17, 2025
    5.0
    Great customer service. They were very quick and efficient.
  • EB
    Eliza Bealer
    Nov 8, 2025
    5.0
    Homer was great explaining what we needed to get our car on the road safe , very professional staff . Great experience
  • JJ
    Jacob
    Oct 27, 2025
    1.0
    Oil change with conventional oil advertised as 59.99. After service was completed the total came to 96 and some change. Had no other service performed, just got oil change. My vehicle does take 7qt of oil but that doesn’t account for a $30 difference for 2 qts of oil. Rip off
  • RC
    Ryan Cevallos
    Oct 16, 2025
    1.0
    I took my car here to get the tire plugged. The vehicle is relatively new 2022, the tread is in great conditionand yhe nail was nowhere near the side wall. 7 out of the 8 employees were sitting around doing absolutely nothing the entire time, while one worked on a vehicle in the bay. By the time they got to my vehicle almost an hour later, 1 of the employees came out to tell me that the mechanic will not work on my tire because there was dry rot, which there was not. After wasting an hour of my time at this location , I went and bought a five dollar kit watched a one minute long youtube video and just did it myself. I guess the seven ppl sitting around we incapable of such a task.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service