Jiffy Lube Oil Change

4.3
1030 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN ANTONIO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
11877 FM 1957, San Antonio, TX
78253, United States

Hours

Reviews

4.3
1,030 reviews
5 stars
774
4 stars
73
3 stars
26
2 stars
31
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the friendly and efficient service, while others expressed frustration over upselling and perceived dishonesty.

Pricing Issues

Many reviews highlighted concerns about high prices and unexpected charges, with several customers feeling they were overcharged for services.

Customer Experience

While some customers appreciated the professionalism and attentiveness of the staff, others reported negative interactions with management and a lack of integrity.

Speed of Service

Several customers noted quick service times, but there were also complaints about long wait times and delays in service.
  • KC
    Karen Carter
    2 days ago
    5.0
    Ja’len and his team were very helpful. They were able to fix my car problem in a timely manner. Great job guys!
  • NP
    Naomi Pippen
    3 days ago
    5.0
    All of the employees are super helpful, the service is fast, and they are generous with discounts. I would come here again!
  • PC
    PASSIVE CHICKEN6
    5 days ago
    5.0
    Homero G. was absolutely amazing in explaining details after inspection of my vehicle and made some recommendations to keep vehicle in safe driving condition. Excellent customer service and very professional team! Thank you.
  • DS
    David Stewart
    Jan 4, 2026
    2.0
    I recently visited this Jiffy Lube location for an oil change. During the service, I was told that my brake pads were worn and that my brake fluid was low, along with a recommendation related to coolant. This information was concerning, as my brake pads and rotors were replaced just last month, and upon inspection there is little to no wear on the pads, which is exactly what I would expect given their age and normal driving. Additionally, my brakes feel firm and operate normally, with no warning lights or performance issues. While I understand that fluid levels can change as brake pads wear, in this case the explanation did not align with the recent brake service or the actual condition of the vehicle. This left me questioning whether the information provided was a misreading or an attempted upsell. I value transparency and accuracy, especially when it comes to safety-related systems like brakes. I hope this feedback helps improve communication and avoid unnecessary concern for future customers.
  • EV
    Ed Vargas
    Dec 23, 2025
    2.0
    The service felt chaotic and they wanted to charge for topping off fluids! $10 foot brake fluid, when I declined he said he would do it for free. SMH. I will not be back, plus they charge the same amount as the dealer.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service