Jiffy Lube Oil Change

4.6
1512 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN ANTONIO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
8366 Marbach Rd, San Antonio, TX
78227, United States

Hours

Reviews

4.6
1,512 reviews
5 stars
1,248
4 stars
130
3 stars
18
2 stars
26
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, polite, and knowledgeable, with many highlighting specific employees for their excellent service.

Efficiency

Numerous reviews noted the quick and efficient service, with many customers reporting being in and out in under 20 minutes.

Professionalism

Customers appreciated the professionalism of the staff, particularly the managers, who were described as courteous and informative.

Mixed Experiences

While many reviews were positive, there were a few complaints regarding pricing transparency and customer service issues, indicating some inconsistency in experiences.
  • EF
    Elise Fuentes
    3 days ago
    5.0
    Great service and staff. Fast TAT with great deals. Thank you!
  • DP
    Diana Pena
    Dec 23, 2025
    5.0
    All the young men that assisted were very polite and respectful and answered all questions. Thank you Carlos for a job well done and Sebastian for the additional service.
  • JJ
    javaly78
    Dec 19, 2025
    5.0
    This is the closest location for me. The wait time wasn’t bad at all. I came out a good time of day Why I didn’t have to wait as long. They covered on necessities and even helped me out with coupons.
  • PP
    Pris
    Dec 12, 2025
    5.0
    I experienced the most excellent customer service today. Upon arrival I was promptly greeted by the manager Doroteo R. He was extremely courteous and very knowledgeable. He was more than happy to apply a discount to the services provided. I appreciate that he educated me on other maintenance upkeep for my vehicle moving forward. He is an asset to the company. I am a very happy customer today. Thank you, Jiffy Lube.
  • RP
    Robert Prado
    Dec 7, 2025
    1.0
    very bad service- called to get a price on conventional oil change- Adrian told me it was $68- I went to get my oil change & the cashier told me it was $42.99 after I presented a half off coupon, told him it should be $34 , he apparently told Adrian that I cussed at him, they would not honor the price, I told Adrian I would speak to the owner- he said good luck with that, Adrian was very standoffish, no apologies, Jiffy Lube & Adrian have aweful customer service- the Manager was a female, she was rude too, not friendly in any way , they should appreciate my business & show some GRATITUDE or close down! Got a call from the Store Manager- said he wouldn't do anything for me- it's obvious his employees are a reflection of him, what lousy service! I sent an email to the District Manager & didn't get a response??

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service