Jiffy Lube Oil Change

4.4
1563 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN ANTONIO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
9318 Potranco Road, San Antonio, TX
78251, United States

Hours

Reviews

4.4
1,563 reviews
5 stars
1,212
4 stars
143
3 stars
31
2 stars
32
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, highlighting their willingness to assist and provide detailed explanations.

Service Speed

Many reviews noted quick service times, with several customers mentioning being in and out in under 30 minutes.

Pricing

While some customers appreciated the reasonable prices and discounts, others felt that certain services were overpriced or that they were charged for unnecessary services.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive atmosphere.

Management Issues

Several reviews pointed out instances of poor management behavior, including unprofessional interactions between staff and a lack of accountability for mistakes.
  • JC
    Jessica Cutrer
    4 days ago
    1.0
    employee walked out and flicked me off while inquiring about state inspections and emmissions testing. That was the first and last time I will ever go there. No reason for inappropriate behavior by randomly going there for a service but did not complete. Rude employees and innapropriate behavior and I don't even know them. What is the problem??!!!
  • BB
    BONNIE
    Nov 15, 2025
    4.0
    I have always come to JIFFY LUBE and unless I am mistaken, I though checking all fluids was part of their customer service package. I have had to ask for this service the last two times that I came. So if it is not part of the oil change thing, can you advise and I will be glad to PAY for this additional trouble. Love the location I frequent - close to the house and everyone is very helpful. I just need to know if there has been a policy change on checking fluids. Respectfully, B. Jaimes
  • KR
    Kimberly Richardson
    Nov 10, 2025
    5.0
    The staff that took care of me at Jiffy Lube oil today were very professional and kind. They took care of me in a timely fashion and the wait was not stressful at all. If anyone need work on their vehicle, go check these guys on Potranco Rd. I truly appreciate the excellent service.
  • PS
    Penelope Soto
    Nov 10, 2025
    5.0
    They did an excellent job! Very friendly quick efficient and thorough! I appreciate the help yall are awesome I’ll be back !
  • GG
    Griselda Garcia
    Nov 3, 2025
    5.0
    Nate and his team were very informative and helpful. I appreciate someone that doesn't mind teaching you what to look out for when it comes to services needed. Thanks Nate you are doing a great job. Blessings.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service