Jiffy Lube Oil Change

4.4
810 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in San Antonio. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
3015 Thousand Oaks Dr, San Antonio, TX
78247, United States

Hours

Reviews

4.4
810 reviews
5 stars
638
4 stars
51
3 stars
14
2 stars
13
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised friendly and efficient service, while others reported poor experiences with staff knowledge and communication.

Speed of Service

Many customers appreciated the quick turnaround for oil changes and inspections, although some experienced significant delays.

Pricing Transparency

Several customers expressed dissatisfaction with unexpected charges and pricing practices, feeling that quoted prices were not honored.

Customer Service

Customer service experiences varied widely; some praised staff for being helpful and friendly, while others reported rude or unprofessional behavior.

Attention to Detail

Feedback indicated inconsistency in attention to detail, with some customers noting that services like vacuuming and fluid checks were not performed as expected.
  • BA
    Barbara Alarcon
    2 days ago
    5.0
    I love going to Jiffy Lube. They are nice and professional and gets the job done fast. I always go there for fast service. Thank you guys for your good work!
  • ME
    Marco Escobedo
    Oct 20, 2025
    1.0
    I went for a simple oil change and took forever and then I noticed my car started running rough today. I popped the hood and my air box was loose because they forgot fasten it down and they also put the wrong size filter so had to go buy another one and put it on myself. Never going to this place again
  • JJ
    JD JR
    Oct 11, 2025
    5.0
    Friendly, thorough and good value for all services. 👍
  • AT
    Angel Taylor
    Oct 4, 2025
    1.0
    This is the second time I been here to this location... horrible experience the tech is not friendly nor knowledgeable on anything.I try my best to give the benefit of the doubt, but I can't they keep getting my information wrong and confusing my information with others customers...I had to go to different location just to make everything was ok with my vehicle...I promise I never never go back there.
  • CJ
    Cindy Jennings
    Oct 3, 2025
    5.0
    Very friendly and helpful. I was short on time but they got to me quickly. So appreciative!!

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service