Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of employees like Corey and Andrew.
Timeliness
Several reviews highlighted issues with long wait times, even with appointments, leading to frustration among customers.
Service Quality
While many customers reported positive experiences with tire and maintenance services, there were complaints about poor service quality, including mishandling of repairs and upselling tactics.
Communication
Customers expressed dissatisfaction with the lack of communication regarding wait times and service updates, contributing to a negative experience.
Repeat Business
Despite some negative experiences, many customers indicated they would return due to previous positive interactions and trust in the staff.
JS
Joshua Schanen
2 days ago
5.0
They got me in quickly for service. Diagnosis and inspection of critical components was done at no charge. The quoted prices for future maintenance and oil changes was very reasonable. They perform many services from brakes to spark plugs and transmission fluid.
SV
Stephanie Veloz
Oct 19, 2025
4.0
Always busy here but they do great service
GV
Gino Vazquez
Oct 15, 2025
5.0
Andrew and Sergio were a big help and made the process easy. They were knowledgable and finished working on my car in a day.
MR
Muneeb Rashid
Sep 29, 2025
5.0
Quick service and great staff! Abra's the man to talk to. I had a blowout and dented rim and needed someone willing to work with an aftermarket warranty. There were some hiccups (warranties don't like to pay) but he helped smooth out the process and get everything done. Definitely my new go-to tire shop in this city.
BR
Brian Rodriguez
Sep 16, 2025
5.0
Always a great experience that's why I'm a returning customer for at least 5yrs
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and general mechanical work.
Where is Goodyear Auto Service located?
It is located at 8011 Bandera Road, San Antonio, TX 78250-5131, USA.
What are the regular business hours for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Are there any holiday closures or special hours I should be aware of?
Yes, Goodyear Auto Service is closed on January 1, April 20, and November 27, 2025. On certain holidays like May 26, July 4, September 1, December 24, and December 31, 2025, they operate from 8:00 AM to 5:00 PM.
Can I make an appointment online for my auto service?
Yes, you can make an appointment through their online reservation system at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they provide in-store pickup services for customers.
What nearby automotive service centers are close to Goodyear Auto Service?
Nearby automotive service centers include The Oil Exchange at Huebner Rd, Bandera Lube, MasterTech Auto Repair Center, Full Service Master Car Care, Airborne Auto Glass, and Flexx Performance LLC.
What entertainment or dining options are near Goodyear Auto Service?
Nearby entertainment and dining spots include Smash-n-Axe (a sports and recreation venue), Axe Master Throwing San Antonio (sports bar), Mini Tacos Los Marquez (food truck), Burger King (fast food restaurant), and Vitality Spa for relaxation.