Many customers praised the friendly and helpful staff, particularly Raul and his team, for their professionalism and willingness to assist.
Timeliness
Numerous reviews highlighted long wait times for service, with some customers expressing frustration over delays even with scheduled appointments.
Quality of Work
Customers generally reported satisfaction with the quality of repairs and maintenance, noting thorough diagnostics and effective solutions.
Pricing Concerns
Some reviews mentioned high prices and upselling tactics, leading to dissatisfaction among customers who felt pressured to purchase additional services.
Overall Experience
While many customers had positive experiences, there were significant complaints about disorganization and lack of communication regarding service timelines.
DG
Darrell The Hardware Guy
Nov 5, 2025
5.0
Great service and thank you once again.
GH
Grayson Harrell
Nov 4, 2025
5.0
The staff at the St. Mary’s Street location was incredibly friendly and helpful, and they finished the work well ahead of schedule.
ZS
Zachary Snider
Nov 1, 2025
5.0
Incredible experience! I got an alert saying my engine temp was running high on the way back from work last Wednesday. I called Firestone originally and they found there was a radiator leak. I went to this Goodyear to compare. They did a comprehensive check and were able to repair my radiator, do an oil change, replace my back brakes and rotors all for a cheaper price than what Firestone was going to charge me for just repairing the radiator. Raul and his team did an awesome job and I left very happy- not to mention they were able to get me in on such short notice and get everything done in one day! Their work ethic is unmatched. I’ll definitely be going back for any repairs or maintenance in the future.
JP
Jan P
Oct 24, 2025
5.0
We were on vacation and had a blow out on two tires. The tow truck driver took our car the this location and we left the keys in the night drop. The next morning they were on the job. They had to order two wheels that were coming from two different dealers but promised to have the car ready by 5pm. Raul took photos of the wheels for me that I was able to send to our insurance company. They were true to their word and the car was road ready when we arrived at 5pm. Thank you Raul and Domingo for saving our vacation!
KK
Kristen
Oct 18, 2025
5.0
This location of Goodyear Auto Service, which is situated off of Saint Mary’s Street in Southtown, SATX, is fantastic! I recently had an urgent need for an evaluation of one of my tires (due to a low PSI warning), and the team at Goodyear fit me right in. They were able to diagnose the problem contributing to the slow air leak right away + patch my tire so I could get back on the road! :-)
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and general auto maintenance.
Where is Goodyear Auto Service located?
It is located at 816 South Saint Marys Street, San Antonio, TX 78205-3409, USA.
What are the hours of operation for Goodyear Auto Service?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on November 27 and December 25, 2025.
Does Goodyear Auto Service provide in-store pickup?
Yes, they offer in-store pickup services for their products.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be scheduled online through their reservation website.
Is the Goodyear Auto Service center accessible?
Yes, it features a wheelchair accessible entrance and restroom facilities.
What local health services are near Goodyear Auto Service?
Nearby health and wellness centers include Lone Star Hydration, Airrosti, and Alamo City Cryotherapy, offering services ranging from medical spa treatments to pain management and cryotherapy.
Are there dining options near Goodyear Auto Service?
Yes, several restaurants and bars are close by, such as Brigid, Francis Bogside, Gimme Gimme, and La Focaccia Italian Grill, offering a variety of dining experiences.
Is there a car rental service near Goodyear Auto Service for convenience?
Yes, Enterprise Rent-A-Car is located nearby and offers car and truck rentals, which can be helpful for customers needing temporary transportation during repairs.