Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
816 South Saint Marys Street, San Antonio, TX
78205-3409, United States
Hours
Reviews
4.0
327 reviews
5 stars
211
4 stars
30
3 stars
11
2 stars
12
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Raul and Domingo.
Efficiency
While some reviews noted quick service, many customers expressed frustration with long wait times for appointments and repairs, often exceeding expected durations.
Communication
Several customers appreciated the clear communication regarding vehicle issues, while others reported a lack of updates and poor communication during long waits.
Pricing Concerns
Some customers felt that prices were high and that upselling tactics were used, leading to dissatisfaction with the perceived value of services.
Overall Experience
The overall sentiment was mixed, with many positive experiences but significant complaints about wait times and service efficiency.
- OJoscar liendo jrJan 4, 20265.0Raul, Eric and Ruben were nothing but accommodating, efficient and helpful. The best part was how they communicated the issues with my vehicle. I’ll be coming back for anything i need in the future for sure and they’ve made a loyal customer out of me
- MPMari PazDec 1, 20255.0Great customer service, the guy at the front desk named Raul Ramirez helped me right away. I first called him when I was at O'REILLY because they didn't want to put my battery on, the guy at the front desk was a rude jerk, so I looked in my Google maps, vehicle battery and thank God Good year pooped up, I called and ask if they can help me with a battery and do they install, he said yes ma'am, come on in.
- JNJessica NinoNov 29, 20255.0Arrived in San Antonio for a day trip and then My 2022 truck exploded coolant all over my engine. my dealer said do not drive it. Good year came to the rescue and was able to fix it so I could drive home the same day. Amazing service from Andy and his team.
- GHGrayson HarrellNov 4, 20255.0The staff at the St. Mary’s Street location was incredibly friendly and helpful, and they finished the work well ahead of schedule.
- ZSZachary SniderNov 1, 20255.0Incredible experience! I got an alert saying my engine temp was running high on the way back from work last Wednesday. I called Firestone originally and they found there was a radiator leak. I went to this Goodyear to compare. They did a comprehensive check and were able to repair my radiator, do an oil change, replace my back brakes and rotors all for a cheaper price than what Firestone was going to charge me for just repairing the radiator. Raul and his team did an awesome job and I left very happy- not to mention they were able to get me in on such short notice and get everything done in one day! Their work ethic is unmatched. I’ll definitely be going back for any repairs or maintenance in the future.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and general auto maintenance.
Where is Goodyear Auto Service located?
It is located at 816 South Saint Marys Street, San Antonio, TX 78205-3409, USA.
What are the hours of operation for Goodyear Auto Service?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on November 27 and December 25, 2025.
Does Goodyear Auto Service provide in-store pickup?
Yes, they offer in-store pickup services for their products.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be scheduled online through their reservation website.
Is the Goodyear Auto Service center accessible?
Yes, it features a wheelchair accessible entrance and restroom facilities.
What local health services are near Goodyear Auto Service?
Nearby health and wellness centers include Lone Star Hydration, Airrosti, and Alamo City Cryotherapy, offering services ranging from medical spa treatments to pain management and cryotherapy.
Are there dining options near Goodyear Auto Service?
Yes, several restaurants and bars are close by, such as Brigid, Francis Bogside, Gimme Gimme, and La Focaccia Italian Grill, offering a variety of dining experiences.
Is there a car rental service near Goodyear Auto Service for convenience?
Yes, Enterprise Rent-A-Car is located nearby and offers car and truck rentals, which can be helpful for customers needing temporary transportation during repairs.