Express Oil Change & Tire Engineers

4.7
1786 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in San Antonio today.

Location

Express Oil Change & Tire Engineers
11105 Westwood Loop, San Antonio, TX
78253, United States

Hours

Reviews

4.7
1,786 reviews
5 stars
1,582
4 stars
60
3 stars
29
2 stars
19
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Patrick, Heather, and MJ, received high praise for their friendliness, professionalism, and thoroughness in explaining services.

Efficiency

Many customers noted quick service times, often completing oil changes and other services in under 20 minutes.

Transparency

Customers appreciated the clear communication regarding services needed, with no pressure to upsell unnecessary repairs.

Knowledgeable Staff

Technicians were frequently described as knowledgeable and informative, providing valuable insights into vehicle maintenance.

Overall Satisfaction

The majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing a desire to return.
  • JL
    Jessica Lechuga
    2 days ago
    5.0
    Took our 2021 Honda Pilot here for an oil change. Patrick took care of us and gave us some water while they change our oil. We put full synthetic and used $26 off coupon. Total came out to $76. We usually go to Honda and that came out to $130. This was a steal. He also did a quick diagnostic and let us know that our back brakes are worn down a little bit. So we’ll be back again for that. They also have a coupon online for brakes. Thanks Patrick for servicing us.
  • PW
    Pamela Watson
    4 days ago
    5.0
    Thank you so much Rob!!! I came to Exspress Oil threw people telling me how great you are. So yesterday I had trouble with my truck so I went over there. They took me right in and helped me. Told them my concerns they said they will check it all out and give me a call with cost and let me make my decision. They did this morning. I agreed for them to do the work on my truck and they started this morning and it was ready for me by 3pm. Super fast. I am so impressed with Rob, he was super nice, polite and helpful. Everyone I talked to yesterday and today was the same way. I am 72 and a women and Rob and the others made me feel safe and comfortable with their work. I will definitely let everyone I know how great I was treated. And the good work that was done. My breaks are super now and it starts super fast again.
  • LM
    Lauren Miller
    6 days ago
    5.0
    This is a top-notch shop. The customer service was outstanding. I had new tires put on my 2020 Corolla. All of my questions were answered without the feeling of being rushed. A $100 coupon was applied that i wasn't even aware of. Please consider Heather and Jacob a huge asset to your company. They were both extremely knowledgeable, professional and friendly. Thank you for the excellent experience.
  • DM
    Donaciano Morales
    6 days ago
    5.0
    Hey my people just wants to get on here and leave a grate review of my experience with Rob . He was awesome got the Job done it was quick and the service they have for the people is grate . Vary respectful and professional. I most definitely recommend anyone in this area to come . I got a new place to come when I need services done . Rob and his people are awsome
  • RB
    Robbie Brandy
    Nov 17, 2025
    1.0
    I went in June 2025 because my AC wasn't working and was quoted a price of 1550.00 not having $1500 just laying around I paid the diagnostic fee and return a month later and got the work done initially very happy with the work done. With a 12,000 mile or 12 month warranty I felt secure in the fact if anything went wrong with my AC it would be made right. Which brings us to now. November not even four months after and yes my AC is not working so I went back to see Rob and was told what needs fixing now isn't a part of the warranty and it's going to be an additional $800. Of course it would have been more than that but he's trying to help me. What would help me is to honor the your word when I paid the initial cost of the repair I was paying for it to be fixed not patch work I feel betrayed in a mager way. I trusted them. If someone from Corporate could contact me and explain why this part of the AC repair is not covered under the Warranty I would greatly appreciate it.

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers provide?

Express Oil Change & Tire Engineers offers a range of automotive services including oil changes, tire services, wheel alignment, brakes, suspension work, batteries, wiper blades, state inspections (at select locations), fluid exchanges, and more.

What are the operating hours for Express Oil Change & Tire Engineers in San Antonio?

The business is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.