Business Details
About
Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westwood Loop location today.
Location
Hours
Reviews
4.0
264 reviews
5 stars
186
4 stars
14
3 stars
4
2 stars
4
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like Omar, Itzel, and Tyler.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including not having the reserved vehicle ready and being offered lower-class vehicles instead.
Cleanliness
There were complaints about the cleanliness of the vehicles, with reports of dirty interiors and vehicles not being properly sanitized.
Wait Times
Customers expressed frustration with long wait times for both pick-up and drop-off, indicating that the location may be understaffed for the volume of business.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding billing issues and poor handling of insurance claims.
- NNN Norris3 days ago5.0They picked me up from the body shop and dropped me back off when I returned their vehicle during my recent car repair issues. They made the experience pleasant and painless. Everyone was very nice and helpful!
- RLRuby Limon6 days ago5.0So the insurance initially had my reservation for different location staff here allowed me to pick up and complete my rental process with them no problem. All very helpful. Loved my rental. 100%Recommend.
- VBVeronica BarreraNov 15, 20255.0Enterprise staff went above and beyond in every possible way to help me, every staff member was thoughtful and kind and very professional. Thank you for all your help!
- KWKimberly WheelerNov 11, 20255.0I actually look forward to going to this location and working with them. This time, there was a guy named Mo. Mo was awesome! He was friendly and kind and seemed very genuine. He was focused on checking in my car but was able to make me feel like a valued customer at the same time! Great guy! He's gonna do big things! Watch!
- SRStafon ReeseNov 4, 20254.0Could be better but not bad. Some people love what they do some are just floating in the wind lol. Thanks for the Sunday help. One worker told me I couldn't drop leave the car at the collision repair when I picked up my car. That was the only something I've never experienced with Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in San Antonio offer?
They offer a wide range of vehicles including cars, vans, and flexible rental options suitable for errands, repairs, or getaways.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in San Antonio is open Monday through Friday from 7:30 AM to 6:00 PM.
Is the Enterprise Rent-A-Car location in Westwood Loop open on weekends?
Yes, it is open on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I book a rental car at the Enterprise Rent-A-Car Westwood Loop location?
You can reserve your rental car online via their reservation website or contact them by phone at +1 210-247-6025.
Does Enterprise Rent-A-Car in San Antonio offer discounts for active military members?
Yes, they provide discounts for active military personnel.
Is the Enterprise Rent-A-Car at Westwood Loop woman-owned?
Yes, this location is woman-owned.
What nearby services can I find close to Enterprise Rent-A-Car in San Antonio?
Nearby you can find health services like Airrosti chiropractic and physical therapy, Senties Family Orthodontics, and San Antonio Eye Center.
Are there any fitness or wellness centers near Enterprise Rent-A-Car?
Yes, nearby fitness centers include D1 Training Alamo Ranch and Ohana Academy Westwood gym, plus Serenity Beauty & Spa for wellness treatments.
Can I visit any retail or shopping locations near Enterprise Rent-A-Car?
Yes, customers can shop at Ross Dress for Less and RadioShack located nearby the Enterprise Rent-A-Car location.
How might nearby real estate services be beneficial for customers visiting Enterprise Rent-A-Car?
Customers interested in local real estate can connect with agents like Blanca Torres, Saralynn Garcia, and George Matthew Realty located near Enterprise Rent-A-Car.