Enterprise Rent-A-Car

4.0
414 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Riverwalk location today.

Location

Enterprise Rent-A-Car
808 S Saint Marys St, San Antonio, TX
78205, United States

Hours

Reviews

4.0
414 reviews
5 stars
266
4 stars
44
3 stars
20
2 stars
21
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, particularly highlighting individuals like Ashley and Brian for their exceptional assistance.

Efficiency

While some customers experienced quick and smooth rentals, others reported long wait times and disorganization during the check-in process.

Vehicle Availability

Several reviews mentioned issues with vehicle availability, including not receiving the reserved car and being offered alternatives that did not meet customer needs.

Communication

There were mixed reviews regarding communication, with some customers appreciating clear updates while others faced confusion and lack of guidance.

Overall Experience

Overall, experiences varied widely, with many customers expressing satisfaction while others reported significant frustrations, particularly regarding reservations and service consistency.
  • JE
    Joe Escobedo
    Nov 10, 2025
    5.0
    I needed to rent a vehicle and chose Enterprise. The staff at Enterprise extremely helpful, knowledgeable, courteous and very professional. Kudos to Enterprise staff and services. I was very happy with the nice and clean car I used. I highly recommend Enterprise Car Rental. Thank you Enterprise!
  • MR
    Mary Rutkowski
    Nov 7, 2025
    5.0
    I had a easy convenient experience with Enterprise. They picked me up when I was ready. Staff was friendly. And a Key drop Box for after hours, was also very convenient for me. I would definitely keep using their service.
  • CA
    Corrine Kucirka Adamowicz
    Oct 28, 2025
    5.0
    Great experience with Brian at the Riverwalk location - friendly, professional and efficient! Thanks, Jim & Corrine
  • CS
    Chris Szakovits
    Oct 25, 2025
    5.0
    I highly recommend this location. Very service oriented. Check in was quick. They also offer transportation to and from their location.
  • KL
    K L
    Oct 15, 2025
    1.0
    I've rented from this location a few dozen times and spent thousands and thousands of dollars. I have never seen more than two employees at this location. The customer service is great but why do we set an appointment to pick up a car and then wait for 45 min to get the car. Staff this location correctly and take care of the customers. I've sat here over an hour because yall have one person working the entire place, the phone is ringing off the hook and im sitting in an empty office while one poor employee answers the phone, checks out cars, checks in cars and washes them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in San Antonio?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rental cars to suit various needs.

Where is the Enterprise Rent-A-Car location in San Antonio situated?

It is located at 808 S Saint Marys St, San Antonio, TX 78205, near the Riverwalk area.