Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bryan, Gene, and Ashley for their exceptional service.
Efficiency
Several reviews highlighted quick and efficient service during the rental process, with minimal wait times reported by many customers.
Vehicle Availability
There were multiple complaints about the lack of available vehicles, with some customers expressing frustration over not receiving the car they reserved.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints regarding disorganization, long wait times, and issues with billing.