Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bandera Road location today.
Location
Hours
Reviews
4.2
514 reviews
5 stars
348
4 stars
55
3 stars
24
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Adam, Juno, and Eric for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including reports of dirty cars and vehicles with prior damage.
Reservation Issues
Multiple customers experienced problems with reservations, including not having vehicles available despite confirmed bookings, leading to frustration and wasted time.
Communication
There were complaints about poor communication regarding refunds and vehicle conditions, with some customers feeling ignored or misled.
Overall Experience
While many customers had positive experiences and expressed loyalty to the location, there were significant negative experiences that raised concerns about reliability and service consistency.
- RPRobert PenaDec 31, 20251.0‼️WARNING‼️ DONT COME HERE They lie and take your money everyone there does they give you bongus excuse as to why you won’t get the deposit I’m still waiting and I won’t remove this review UNTILL I GET IT Back I would give this place a Zero if I could! They don’t deserve not ONE Star!!!
- SSSwaminathan SayinathanDec 29, 20255.0I personally always wanted this particular centre of enterprise rental since the key differentiator is the staff and variety of vehicles. Primarily the staff I will say developed a deep friendship with Eric, Juno , Jonathan and others too whom I do not remember name but all are courteous and helpful .. highly recommend anyone to please visit this centre if possible that being said , if you need to go extra mile to visit its truly worth.. hope this review is helpful for all
- CGcrystal gutierrezDec 20, 20255.0Want to give a huge thanks to Zack best costumer service and great communication so kind and respectful. Thank you so much for your help Zack.
- MMMike MarkichDec 10, 20255.0I have been renting cars for 30 years. Enterprise has been my "go to" and I was reminded why again by the outstanding team at Bandera Road/410 location. What a team ! Led by Branch Manager Juno. I kept my rental vehicle for a month and was consistently updated with calls and the staff here checking on me. Jonathan was communicating regularly to make sure I was updated on price and any concerns I might have. Eric and Zak were also very professional and always looking out for me. ( I was in the store 3-4 times). Great job Enterprise ! These guys are the reason Enterprise continues to be The Leader in the rental car business !! The Spurs are not the only Great Team in SA !
- RERandy EnnisDec 9, 20251.0Hidden deep within your rental contract is the clause that Enterprise can give your CREDIT CARD INFORMATION to ANYONE THEY CHOOSE!!! In my case, they gave it to Toll Pass - a company that has yet to respond to my email about being double billed!!!! Enterprise refused to even discuss it with me. I will not EVER give Enterprise my credit card information in the future. I feel that Enterprise should verbally warn all customers that they do NOT value the privacy of our credit card numbers!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Bandera Road?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at 5720 Bandera Rd, San Antonio?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise Rent-A-Car location?
You can reserve your rental car through their website at enterprise.com or use the direct reservation URL provided by the Bandera Road location.
What payment options are accepted at Enterprise Rent-A-Car on Bandera Road?
They accept American Express, cash, check, Discover, Mastercard, and Visa for your convenience.
Is there any discount available for military personnel at Enterprise Rent-A-Car?
Yes, this location offers discounts for active military members.
Can I get an airport pickup service at the Enterprise Rent-A-Car on Bandera Road?
Yes, the location provides airport pickup service as part of their rental offerings.
Which points of interest are near Enterprise Rent-A-Car on Bandera Road that I can visit?
Nearby places include Piccolino Ristorante Pizzeria for dining, The Exit Game Escape Room for entertainment, and Bandera Road Animal Hospital for veterinary services.
Are there any nearby dining options close to the Enterprise Rent-A-Car Bandera Road location?
Yes, nearby dining options include Panda Express, Taco Palenque, and Sabor Mexico Mezcal, offering a variety of cuisines to enjoy.
What automotive services or repair shops are located near the Enterprise Rent-A-Car at Bandera Road?
Clak and 1st Class Window Tint provide automotive repair and services near this Enterprise location.
How can I contact Enterprise Rent-A-Car on Bandera Road for rental inquiries?
You can call their local phone number at +1 210-684-4343 for any questions or rental information.