Enterprise Rent-A-Car

4.2
508 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bandera Road location today.

Location

Enterprise Rent-A-Car
5720 Bandera Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.2
508 reviews
5 stars
344
4 stars
55
3 stars
24
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Rental Experience

Overall, customers reported quick and easy rental processes, with many expressing satisfaction with the speed of pick-up and drop-off.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including reports of dirty cars and unaddressed damages.

Reservation Issues

There were complaints about reservations not being honored and customers receiving different vehicles than what was booked.

Location Preference

Customers frequently recommended the Bandera/410 location over others, citing better service and reliability.
  • DD
    DC4V DC4V
    2 days ago
    5.0
    Jonathan and the staff has assisted me with several rentals now and always makes the process as fast and professional as possible.
  • CD
    Chuy Day
    Nov 14, 2025
    5.0
    Excellent place to rent a a car. Service was great, given a ride home after my rental. I was also given a discount for turning my car in early.
  • CF
    Clarissa F Flores
    Nov 13, 2025
    1.0
    Worst experience I got from speaking to a manager . (Juno) About a refund made my experience not the best. After communicating for a couple days my second “ issued refund”. Was never received he stated , and sent me a message saying “ I originally sent you back $39.42, but I just reissued the other $10.58 for the gas so you will be receiving the entire refund!” It’s been over a week since I haven’t received anything… I spoke to a person name (Johnathon) on a Saturday morning & he told me “ I will take care of it”. Another words they charge your card without telling you!!! Poor customer service wouldn’t rent a car from them again!!! Very disappointing on communication and how it’s being done.
  • JJ
    Jody
    Nov 13, 2025
    1.0
    Made a reservation but they had no cars
  • EJ
    Eric Johnson
    Oct 31, 2025
    5.0
    Zach helped me quickly and efficiently, and was kind throughout the entire experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Bandera Road?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 5720 Bandera Rd, San Antonio?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.