Brand Certified
Enterprise Rent-A-Car
4.2(391 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
13303 Nacogdoches Rd, San Antonio, TX
78217, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(210) 590-0070
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/san-antonio-nacogdoches-rd-522l.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nacogdoches Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
391 reviews
5 stars
276
4 stars
41
3 stars
11
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the excellent service from specific staff members like Pablo and Cynthia, many others reported poor customer service, long wait times, and unhelpful staff.
Staffing Issues
Numerous reviews highlighted a lack of staff, leading to long wait times and inadequate service during busy periods.
Vehicle Condition
Several customers complained about receiving dirty or poorly maintained vehicles, with some reporting issues like cigarette smells and visible damage.
Reservation Problems
Multiple reviews indicated issues with vehicle availability, including not having the reserved car ready and being offered different vehicles than expected.
- DVD V3 days ago2.0Marco was persistent in trying to upsell me during my rental. I was receiving a vehicle through insurance because my own car was unavailable due to another driver, and my priority was simply having transportation. Marco suggested upgrading to a BMW, which is reasonable to offer once, but he continued to press the upgrade after I declined. I explained that I was not interested in a BMW and just needed a basic car while mine was being repaired. Despite that, he continued bringing it up and appeared frustrated when I declined again. At one point, he also made a comment about my decision to another customer, which felt unprofessional. Overall, the interaction made the process more uncomfortable than it needed to be. I would have preferred a more straightforward rental experience focused on providing the vehicle covered by insurance without repeated pressure to upgrade.
- DMdavid mccarthy4 days ago5.0Every employee was extremely polite and attentive.
- ACAl CarrerasFeb 21, 20265.0Great service and rental car experience.
- CHC HFeb 9, 20264.0My sister had a wreck, and had to get a rental car from Enterprise Rental Car. They did not have any vehicles at the time. This location was So accomidating to her. It took about a month to get her vehicle back. We returned the car and again this location and staff took care of us. Thank you.
- DNDebbie NeuenfeldtFeb 3, 20263.0Only assistant manager was helpful. Other staff poor customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car on Nacogdoches Road offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks.
Where is Enterprise Rent-A-Car located in San Antonio?
It is located at 13303 Nacogdoches Rd, San Antonio, TX 78217.
What are the operating hours for Enterprise Rent-A-Car at this location?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a rental car online for the Enterprise Rent-A-Car location on Nacogdoches Road?
Yes, you can reserve a rental car online via their website or reservation URL.
What payment methods are accepted at Enterprise Rent-A-Car on Nacogdoches Road?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
What nearby automotive services are available to customers at Enterprise Rent-A-Car on Nacogdoches Road?
Nearby automotive services include EMS Express Collision & Auto, United Automotive Services, CARSTAR Auto Body Repair Experts, Car-X Tire & Auto, and MJ Auto Service.
Where can customers find dining options near Enterprise Rent-A-Car on Nacogdoches Road?
Customers can visit nearby restaurants like Chin San Chinese Restaurant, Trevino's Barbacoa, La Maria Heladería Artesanal, Las Adelitas, and Dulce Landia for a variety of dining options.
Are there any nearby places for customers to get personal grooming or spa services?
Yes, nearby options include Li Body Works (massage therapy), Beautiful Blessings Hair Studio, Clip Art Family Hair Care, Marbella's Family Hair Salon, SA Elite Barbershop, and Get Faded Barber Lounge.
How can nearby places like Chevron Station and Medly Pharmacy assist Enterprise Rent-A-Car customers?
Chevron Station provides convenient gas services for rental vehicles, while Medly Pharmacy is nearby for any urgent health or medication needs during your rental period.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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