Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwoods location today.
Location
Hours
Reviews
4.1
251 reviews
5 stars
174
4 stars
21
3 stars
12
2 stars
6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Liz, Emmie, and Jesse for their exceptional service.
Reservation Issues
Several reviews noted problems with reservations, including cars not being available despite prior bookings and miscommunication about vehicle types.
Pickup/Drop-off Experience
While some customers reported smooth pickup and drop-off processes, others experienced significant delays and frustrations, particularly with local pickup services.
Vehicle Quality
Customers generally appreciated the cleanliness and condition of the rental vehicles, although there were isolated complaints about receiving the wrong vehicle type.
Communication Problems
Multiple reviews indicated issues with communication, including difficulty reaching the location by phone and lack of follow-up on customer inquiries.
- RVRichard Villafana5 days ago5.0Emmie treated me as a first class customer.
- CBChristopher Below6 days ago5.0Great staff and rentals.
- JEJaleen EscamillaJan 5, 20261.0WORST experience ever. girls are so rude in the front, horrible with communication and say one thing then charge your card multiple times. i will never come back or recommend it to anyone. Kelsey in the front needs to be taught customer service OVER AGAIN!
- CBChristopher BrownDec 30, 20255.0Liz and Vivian ensured we got the best vehicle we could without an out of pocket cost after our insurance. The pickup and drop-off process was incredibly easy. Thanks, Liz! The only big issue I have with Enterprise is that there is no electronic database of available cars accessible anywhere outside of calling the store directly (which all reservation calls go to a central call center which doesn't have access to the inventory either) or physically being in the store. This just means that customers are frequently frustrated when they show up because what the reservation center said was there is not actually there. Once you're in the store though, you're greeted by staff with good customer service skills and are interested in getting you out of the store with a smile on your face.
- KKKatherineDec 20, 20255.0I have rented from this Enterprise Rent-A-Car location twice, and both experiences were great. The vehicles were excellent, and Liz and the staff were friendly and helpful. I will definitely rent from them again in the future.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the business hours of Enterprise Rent-A-Car in San Antonio?
Enterprise Rent-A-Car in San Antonio is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in San Antonio?
It is located at 15695 San Pedro Ave, San Antonio, TX 78232, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car Northwoods location?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in San Antonio offer airport pickup services?
Yes, airport pickup is one of the services offered at this location.
What payment options are accepted at Enterprise Rent-A-Car Northwoods?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
How can I make a reservation for a car rental at this Enterprise location?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/tx/san-antonio-northwoods-5228.html.
Is Enterprise Rent-A-Car San Antonio women-owned or offering military discounts?
Yes, it is a women-owned business and offers active military discounts.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
Nearby spots include 117 Divine beauty salon, Face Glow Spa for skincare, and Clocks Of San Antonio for home decor shopping.
Are there automotive-related services close to Enterprise Rent-A-Car in San Antonio?
Yes, nearby you can find Discount Tire Store, BC Windshield Chip Repair, and Jiffy Lube Oil Change for various automotive needs.
What local eateries are near the Enterprise Rent-A-Car Northwoods location?
You can visit JK's Chicago Hot Dogs and Beef Sandwich or JK Chicago Hot Dogs for fast food and sandwiches near the rental location.