Business Details
About
Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwoods location today.
Location
Hours
Reviews
4.1
244 reviews
5 stars
168
4 stars
21
3 stars
12
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Emmie and Jesse for their exceptional service.
Rental Process
The rental process was generally described as quick and straightforward, although some customers experienced issues with vehicle availability and communication.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, noting that they were well-maintained and reliable.
Communication Issues
Several reviews mentioned problems with communication, including miscommunication regarding reservations and difficulties in reaching the location by phone.
Mixed Experiences
While many had positive experiences, some customers reported significant frustrations, particularly regarding vehicle availability and customer service during peak times.
- LELarry Edwards4 days ago5.0Great in and out service with no hassle
- QHQUINTON HELLINGERNov 15, 20251.0This location couldn’t complete a basic reservation. No special requests, no unusual requirements just the exact same itinerary that another Enterprise down the road handled within minutes. The contrast made it obvious, the staff here simply don’t know what they’re doing. They gave me excuses instead of solutions, and I wasted time for nothing. If you need a rental done correctly, skip this place. Go to a location with a team that’s actually trained and competent.
- CCCorgi99Nov 3, 20255.0Excellent, quick, no fuss service!! Rented a car from this Enterprise location while my car was getting worked on and Liz and Emmie made the rental process easy and straightforward!! Great customer service.
- CNCorey NapierOct 24, 20255.0Just needed the car for a quick 1 day rental. Got me from A to B and worked out fine! Emmy was an awesome advisor and got me through the process quick & seamlessly! She even picked me up at the auto shop!
- EGElizabeth GarzaOct 16, 20255.0Emmie provided outstanding customer service during my recent rental experience with Enterprise. She communicated clearly and professionally from the start, even going the extra mile to arrange a pickup to get me to the rental location. She made sure I was completely comfortable with the rental process, answered all of my (many!) questions with patience, and ensured I was happy with the vehicle I received. Her positive attitude and willingness to help really stood out and made the whole experience smooth and stress-free. Thank you, Emmie, for your excellent service—you made a big difference!
Frequently Asked Questions About Enterprise Rent-A-Car
What are the business hours of Enterprise Rent-A-Car in San Antonio?
Enterprise Rent-A-Car in San Antonio is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in San Antonio?
It is located at 15695 San Pedro Ave, San Antonio, TX 78232, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car Northwoods location?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in San Antonio offer airport pickup services?
Yes, airport pickup is one of the services offered at this location.
What payment options are accepted at Enterprise Rent-A-Car Northwoods?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
How can I make a reservation for a car rental at this Enterprise location?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/tx/san-antonio-northwoods-5228.html.
Is Enterprise Rent-A-Car San Antonio women-owned or offering military discounts?
Yes, it is a women-owned business and offers active military discounts.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
Nearby spots include 117 Divine beauty salon, Face Glow Spa for skincare, and Clocks Of San Antonio for home decor shopping.
Are there automotive-related services close to Enterprise Rent-A-Car in San Antonio?
Yes, nearby you can find Discount Tire Store, BC Windshield Chip Repair, and Jiffy Lube Oil Change for various automotive needs.
What local eateries are near the Enterprise Rent-A-Car Northwoods location?
You can visit JK's Chicago Hot Dogs and Beef Sandwich or JK Chicago Hot Dogs for fast food and sandwiches near the rental location.