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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(390 reviews)

Business Details

5245 SW Loop 410, San Antonio, TX
78227, United States
(210) 673-8989

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Loop 410 location today.

Location

Enterprise Rent-A-Car
5245 SW Loop 410, San Antonio, TX
78227, United States

Hours

Reviews

4.0
390 reviews
5 stars
253
4 stars
41
3 stars
19
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from team members.

Long Wait Times

Numerous reviews mentioned excessively long wait times for vehicle pickup, often exceeding an hour, even with reservations.

Communication Issues

Several customers reported poor communication regarding reservations and charges, leading to frustration and dissatisfaction.

Vehicle Condition

Feedback indicated that some vehicles were older or not well-maintained, with issues such as cleanliness and odor reported.

Mixed Experiences

While many had positive experiences, there were significant complaints about management and service consistency, suggesting variability in customer satisfaction.
  • KR
    Kevin L. Richardson
    3 days ago
    4.0
    This place seemed fine.
  • JR
    Jose Romo
    Feb 21, 2026
    5.0
    friendly people they welcome you when you walk in they are nice I'll be back again to rent a car again
  • CM
    Charlotte Modrzynski
    Feb 17, 2026
    5.0
    I'm not sure the gentleman that helped me but he was very nice and hospitable. It is definitely an asset to this branch. Enterprise has always been my go-to. I've never had a bad experience with employees :)
  • JM
    Joshua Morris
    Feb 12, 2026
    5.0
    Have been here multiple times, each time the entire staff has been kind and curteous when helping me get my rental. They are also very quick to make sure im not spending too much time here. Calissa has been a consistent and primary member of this locations team that has been helping me on and she has been very knowledgeable and expeditious every time ive needed help
  • LL
    Lena
    Jan 17, 2026
    1.0
    Super slow service, will charge you to upgrade because they don’t have the car you booked. Takes almost a hour to get in and out this place. Cars are also old and worn down expect your car to atleast be 2-3 years old minimum with a lot of miles.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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