Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Military Dr. location today.
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.
Vehicle Availability
Customers frequently reported issues with vehicle availability, including receiving different vehicles than reserved and long wait times for cars.
Rental Process
The rental process was generally described as quick and easy, but some customers experienced delays and poor communication during their interactions.
Pricing and Fees
Several reviews mentioned hidden fees and dissatisfaction with deposit handling, leading to frustration among customers.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were significant complaints regarding specific incidents that negatively impacted their overall satisfaction.
DD
Delane
3 days ago
5.0
These guys did a fantastic job taking care of my vehicle loaner needs while mine was in the shop. They were extremely accommodating (thx Matt!), worked with my schedule & what I wanted. Thank you for making what was an unpleasant experience (a vehicle wreck) so much better. Highly recommend this location.
AC
Al De La Cruz
6 days ago
5.0
Great service!
EH
Emma Hunter
Oct 30, 2025
5.0
Very efficient and courteous employees. Went with my friend who rented a car. I will rent from this company the next time I need a rental.
SJ
Sam Johnson
Oct 9, 2025
3.0
Customer service is subpar. Not very helpful.
JA
James Alfaro
Oct 9, 2025
5.0
They have great weekly rates I highly recommend. James is awesome.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Southwest Military Dr. location?
They offer a wide range of vehicles including cars, vans, and luxury rentals, with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on weekends.
Where is Enterprise Rent-A-Car located in San Antonio?
It is located at 3103 SW Military Dr, San Antonio, TX 78224.
How can I reserve a rental car from Enterprise Rent-A-Car at this location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/san-antonio-sw-military-dr-5230.html or by calling +1 210-923-2758.
Are there any special discounts offered by this Enterprise Rent-A-Car location?
Yes, they offer discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car on Southwest Military Dr.?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
What are some nearby auto services if I need car repairs before or after renting a car?
Nearby auto service options include Classic Collision, PROCARE COLLISION, Ultimate Auto Glass & Electronics, Big O Tires, and Tire Kingdom.
Where can I get my car washed near the Enterprise Rent-A-Car on SW Military Dr.?
Nearby car wash locations include Quick Quack Car Wash and Swiftwater Car Wash for convenient vehicle cleaning.
Are there dining options near Enterprise Rent-A-Car on Southwest Military Dr.?
Yes, nearby dining options include Church’s Texas Chicken, Taco Bell, and La Botanita Ice Cream & Mas for meals or snacks.
How can nearby points of interest help me when renting a car from Enterprise on Southwest Military Dr.?
Nearby places like Classic Collision and Ultimate Auto Glass can assist if your car needs repairs before renting, while gas stations like Shell and Valero provide easy refueling options. After your rental, you can enjoy nearby restaurants or visit Sam's Club for shopping.